Customer Reviews

What People Are Saying About Tuff Techies.

Based on 642 reviews
We had to establish a contact information on my wife cell phone and laptop since her orginal information was found on the dark web.We had Jermey make a...
Technician was quickly able to help my computer issues.
Tech was knowledgeable, courteous, and understandable of the situation. Would be glad to have him work on my next problem.
I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired the tech that now is unavailable, but thankful that Andrew is excellent, prompt and knowledgeable. My Son and I are extremely pleased and greatly appreciate Andrew and delighted he quickly solved oour issues.
Kyle is very professional, knowledgeable, and prompt. We are small business owners, so if we have a computer issue it's very important to us to get it resolved quickly , and right the first time. Tuff Techies answers the phones, or returns calls within a short time and always get us taken care of. Kyle will come onsite, and stays until we are back on track.
I think these young men do a fine job. I've never been disappointed with their work. Sandy
Tuff Techies were awesome, they diagnosed the problem with my office computer within an hour and had it back to me as soon as the parts arrived. Quick and professional, highly recommended.
I am new in town and do not know any IT Tech's to help me with my Dell Laptop when it suddenly crashed and would not restart. After reading other reviews I called Tuff Techies and was pleased they could immediately look at my laptop. After their initial diagnoses I had them do all of the repairs they recommended. I am very happy with Tuff Techies and would refer them to anyone.
I am new in town and do not know any IT Tech's to help me with my Dell Laptop when it suddenly crashed and would not restart. After reading other reviews I...
Took care of me right away. Efficient and reasonable!
The techs at Tuff Techies were kind and very helpful. They figured out the problem on my 6 year old lap top and ordered a new battery. It is running like new now.
Always helpful with any of our technical needs and very good at answering questions we have on any device.
Jeremy from Tuff Techies came out to look at our computer. Unfortunately it could not be repaired. However he answered our many questions and we will be using them to transfer info from old PC to new computer when we get it. Highly recommend!
This company is wonderful. They follow up well. They get the job done and they're very professional.
Job done quickly reasonably and proficiently ...... as usual.
Quick and professional. Helped me beyond what I expected.
Always there on time and does a great job of fixing all my devices in one visit. Super nice people and very dependable! They will always have your back. Price is always reasonable.
Great customer service . Will work on and customize your gaming pc .
Kyle was awesome, efficient, thorough and knew his stuff!
Straight forward re: what might not be possible in my situation. They WERE able to solve my NEW phone/ Ring Bell app. problem which made me very happy to say the least. Professional employees with very fair charge. I will return if need be. =:^)
Thanks Guys!
Friendly professional help. great job.
Nathan was super helpful right from the beginning! He helped me repair my lens on my phone camera and had it done just in time for our vacation!
In the middle of several jobs I needed to do on my appeared to shut down. I let Tuff Techies know I was going to be behind in my work and asked that they look at it as soon as possible (like everyone else!). Thankfully, a few hours later they had found the problem, I was able to pick the computer up and they explained the problem and how to deal with it should it happen again. I was astounded!
After calling multiple tech repair places that told me just to buy a new computer after cracking my screen on a 2 year old laptop, I called Tuff Techies and they wasted no time helping. They had the part ordered and my laptop fixed in just 4 days. Customer service was amazing and more than affordable!I'm glad I didn't listen to the other guys and buy another $900 computer, I highly recommend these guys:)
I was in a crunch on learning how to transfer photos from the Iphone to flashdrive then computer. Nathan was a pro and helped me within minutes. He explained everything quickly, did it himself, then walked me through it while I did it. Very kind and professional. I had used them for new laptop battery and they did a great job with that too. Highly recommend.
Adam repaired both of my laptops promptly and did a great job.
Found the Primary TV in our Prescott home was not working. Called The Tuff guys and Jeremy tried to talk me through the problem over the phone. Bupkis! We...
Personable, professional, and productive
We took our IPad in to have the battery and glass replaced. Dillon was very responsive and a good job was done. We’ve used Tuff Techies before and will definitely use them again.
I had an issue with my computer. Adam was very professional, had excellent communication skills, and completed the service thoroughly, in the time promised and at a reasonable rate. I highly recommend this company!Bill
Jeremy was great! Professional, helpful, solved my TV problem. Thanks.
i highly recommend Tuff Techies. I used them recently to install the Starlink satellite and other misc work. Very thoughtful, competent and thorough!! So many service businesses today are not reliable. This team is outstanding . I will use them for any technical needs in the future
They replaced the battery on my iphone. I dropped it off and in a short time they texted me that it was done..
Tuff Techies was able to provide me with quick, and quality service. My computer was dying on me, brought it in, and TT was able to quickly and correctly...
Our laptop was slow and the battery was dead. The tech gave us a quote to replace the battery and install a solid state hard drive. Tuff Techies also had an open box laptop that is much newer than the one we had and had many more features including the hard drive and battery at a reasonable cost so we replaced the old one. The tech copied all the info from the old laptop and it was completed in a couple of hours the same day. We appreciate the service and expertise that we received from Tuff Techies.
Crashed my dji mavic mini and broke the leg. These guys fixed it no problem for a small fee! Thanks guys! Two thumbs up and 2 toes up!
In March they cleaned up my fonts which were printing wingdings instead of Capital Letters on a lot of my printouts from the web. Others didn't even know what I was talking about. Really grateful they knew what I was talking about and fixed it fast.
The guys here are knowledgeable, friendly, and very helpful. I had an issue with my laptop and these guys helped me work it out and get it fixed up. Highly recommend.
They replaced a battery in my phone that I had already purchased.But the charge per hour was almost what I paid for my phone. That's why I gave them four stars.
A great experience. Needed new computer. Jeremy was great with the set up, knowledge and patience. Highly recommended.
I have been doing business with Tuff Techies for years and will continue to do so and recommend them to my friends. I deal mostly with Jeremy he is very customer service oriented and provides timely solutions/answers with a smile a rarity now a days. However as the business is growing other techs have provided helpful, knowledgeable and efficient service.
They are the best. Did a quick fix while waited as they new I had reports due. I promised to bring it back for a good tune up, which I did the...
They were very knowledgeable, quick and efficient! I also like their price! The best in town!
This group of fellas did a great job for me yesterday, installing my new Starlink system. Kyle and Jeremy we're cool and I appreciate it.
Quick, honest, helpful. Was super easy to get what I needed done with them.
Return customer. These guys know their stuff and do not try and up-sell products or services that are not needed. Andrew arrived promptly and we got the new Wi-Fi set up and running with some good recommendations for future consideration. Highly recommended!
Even though my 9 year old desktop computer was beyond saving, they did recommend a laptop and where I should buy it. Then they transferred all my files to my new laptop. They were very helpful and I'll use them again.
Outstanding service for both computer and phone!!!
My desktop computer had run out of disk space on my C: drive. I wasn't even able to perform a backup of my iPhone or iPad. Tuff Techies were able to get me...
On time as scheduled for home review. Went over all aspects ofRing, assisted with phone connection. Very polite and helpful.
A simpler project - replace the battery in my laptop! Not so simple it seemed when I started trying to find someone... then I ran across Tuff Techies!Best repair service and interaction I have ever experienced!!!Friendly, professional rapid service that resulted in quick success. They even came to my car to pickup and deliver the computer because of my paraplegic status.They provided a two-day service that included ordering and installing the battery while keeping me constantly appraised of the status of my work order.The price was less than I expected, and best of all, the computer is unscathed, works perfectly, and the work was accomplished with no drama, hassle, or complications.Take you sickly computer to Tuff Techies for a great experience... is my go to computer related company from here on.Russ ChappellPrescott, AZ
As always great service, and we always learn something. When we refer someone I always know they will receive great service
Great Service, friendly... Highly RecommendWent to see about my XR battery... quick service
Tuff Techies is extremely professional and definitely know what they are doing. My interaction with them was very positive and I will definitely reach out to them again.
This was the best money I have spent in a long time. I’m already starting a list for my next visit.
Tech was courteous and the laptop is working great.
Nathan was very friendly and he did an awesome job on setting up our new cell phone. I would definitely give Tuff Techies my business again!
Andrew is the best computer tech I've ever had the pleasure of working with. He was not only able to work with my high-tech flight sim controls, he did it...
Always happy with their service!
I usually see Jeremy when I need help. He is always very helpful and patient with me. Because of his excellent knowledge and service I will always go there when I need technical support
I took an HP laptop in for a broken hinge. Jeremy appraised its condition, and it was beyond repair. He jumped online and found a great replacement at...
This was a dood experience.The tech was on time , experienced and efficient. He worked quickly, and knew what to do with how to reconnect several devices that had to be reconnected to a new Wi-Fi after i moved to my new address. As he did the reconnects he also had a clean up and review going on my lap top.Both jobs were completed in about one hour which I thought was great service .
Kyle was awesome. Professional, friendly, highest quality of work. Highly recommend
Tuff Techies was valuable help in setting up my new computer.The fee was reasonable for his work plus he showed me some ideas utilizing my new computer. I...
Kyle did a great job of diagnosing my Starlink and WiFi problem. Highly recommended!
They were fast and efficient. They kept us informed of their progress.
Jeremy thoroughly explained what the issues were with my computer. The laptop was pretty old and even though it wasn't worth saving I was treated decently and honestly. I would definitely do business with them again.
Professional, courteous, knowledgeable,We will return.
Tuff Techies, are great at what they do. There help prices and work is more than fare. They fixed my wife's computer in a few hrs and was able to pick it up the same day. I returned the next day with a different problem and they set up the computer right then and found the problem and sent me on my way. I want to let the temp know they are very appreciated.
Tuff Techies, are great at what they do. There help prices and work is more than fare. They fixed my wife's computer in a few hrs and was able to pick it up...
Great Service and Customer Care.
I appreciated the professionalism of Jeremy and the team. They were prompt and did the necessary work on my computer in good time.
Tuff techies is by far the best! The first time I used them my sons gaming laptop was having issues and Jeremy fixed the issue and stayed there and waited for me to get there after closing time just so my son didn’t have to wait to get his laptop back. He went above and beyond for my son and it was much appreciated! I just used them again this week because of the desktop gaming computer we were having issues with and Adam did a great job with the repair and also cleaned it up to look nice and brand new again! It’s now running great and I couldn’t be happier with their service once again! They have some darn good employees here and I will continue to use this company for all my technical needs. Thank you!!!
Great service! They are very helpful and knowledgeable, they replaced my hard drive and copier all my files. 😻
It’s the second time we have gotten great Service and Quality preformed service !
Excellent work as always.
Always do great work on all our computers.
Have used Tuff Techies 3 times for different connections - always great service and I feel reasonably priced
GREAT communications, great service and just an all around great experience. Follow up, prior to the appointment was great. Showed up on time, even early....
Jeremy was AWESOME! He did a tune-up on my computer and had it done same day. I thought maybe I would need a new computer but he said as old as my computer was it still had another year of life left. He was very honest and up front. Didn't try to sell or upgrade me to a new one. Computer runs great now. Thank you!
Jeremy was AWESOME! He did a tune-up on my computer and had it done same day. I thought maybe I would need a new computer but he said as old as my computer was it still had another year of life left. He was very honest and up front. Didn't try to sell or upgrade me to a new one. Computer runs great now. Thank you!
Jeremy was AWESOME! He did a tune-up on my computer and had it done same day. I thought maybe I would need a new computer but he said as old as my computer...
Jeremy was my technician and did a great job. Thank you so much for fixing my computer . He was fast and great to work with.Thank you so much .
You're the best!
Kyle and his crew were the best. Very helpful with suggestions on how to install the lights.Very courteous, respectful and presented themselves very professionally. Will DEFINITELY use themagain to install my lights...
I came to Jeremy to transfer all my data and info from my old Galaxy S22 to my new iPhone 15 Pro. I new this was going to be an arduous task but it had to...
Back again 2 times, one for TV and DVD hookups, great job Kyle. The other for computer software and email problems, thanks to Jeremy
Delivered as promised, and charged as promised with suggestions to correct problem.
We've used Tuff Techies close to a dozen times by now for a wide variety of issues with stereo, tv, internet/computer and we've always been satisfied with the results. You will be too.
He was on time, knew what he was doing. We appreciate his good work.
New antenna, everything they said they would do, was indeed done, no surprises, other then it rained. But still got the job done, went over everything, and...
Great experience, fast service, very pleased, and will use for my computers in the future.i will highly recommend them.
Tuff Techies provide a great service. Their work is outstanding.Thanks.Larry W
Jeremy was great! Found out what was happening with my laptop, did major cleanup & updates. Wow!! Replaced hard drive with SSD, too. Price for work was...
These guys are amazing, they are the only ones that would look at my printer. Everyone else said just buy another printer. They kept me updated and gave me QA TVoptions. I am a forever customer
My experience with Tuff Techies was exceptional! My computer required to be scrubbed due to an interrupted scam attempt. I did not know what might happen to my files and what to expect after service. When I got my system home and powered it up, I was shocked and delighted to find the computer files were intact and my computer was up-to-date and operating like new. I have found my computer repair service center for life! Thank you, Tuff Techies!
I highly recommend this company. Kyle kept me informed re my appointment and even provided the name and a picture of the tech, Andrew. The price was reasonable. Andrew was very knowledgeable and solved my TV issues and even added 4 free channels. He instructed me re accessing the different programs. as
Andrew was on time, very pleasant and knowledgeable. He helped us cut the satellite cord and set up streaming TV and smart remotes. He went above and...
I had so many technology issues, I didn't know where to begin to get them solved. After conversations with my internet provider, the maker of my modem, the maker of my router and the maker of my printer, Tuff Techies was the only one able to 'fix' my problems. Next time, I will call them first and not waste my time! Very polite, professional and helpful!
I had a list ready for Andrew, several items from TVs to tablets, and computer, once again everything was handled perfectly. I have used Tuff Techies on several occasions and have always been very pleased with the team. Thanks
I have never come across a company with over 400 five star reviews, just a impeccable reputation and service you guys provide. Kyle and Jeremy you guys are providing your costumers with high quality products and great customer service and communication from the time of contact to the completion of the job. I had contacted you guys with a problem I was having with my TV channels both pixelating and losing channels. You guys came to my house and saw what I had from, Best Buy, Geek squad installation . It kinda work for awhile but had many issues . Kyle suggested a tripod on the roof with their antenna and a amplifier. That was the ticket, I got 84 channels, and the clarity and color, is unbelievable ,I never thought it would give me this good of reception ,but it has. great job and business you guys are providing to Prescott Prescott Valley and surrounding area .Thanks Kyle and Jeremy for what you guys provide Is, " First Class "
We love Tuff Techies!!!! Especially Andrew!! He never disappoints and ALWAYS fixes our electronic issues. Highly recommend!!
As always, Tuff Techies solved the annoying technical problem with my tablet for me with both professional and knowledgeable service. So glad you guys are available for us seniors.
fast and good service. Excellent price.
Great service. Definitely, my go to techies. Very satisified.
Third time using these guys and once again, they showed up as planned, were knowledgeable, courteous and solved my Starlink issue. They installed my Starlink several years ago and moved the dish once the pines grew to block the dish’s view. This most recent trip was to install an upgraded Starlink router. I will use them again for sure.
😎I ,ve been coming to TT since 2019 or so KYLE and Jeremy are the best. Every time I crash my pc i know they are right around the corner to provide me piece of mind to fix any issue. My guys forever!!!!!!
Great service and my old worn out computer is like new. Love that they stayed in contact to let me know costs ahead of time and asked for approval....
Friendly staff, fast service and knowledgeable. They stayed in contact and let me know costs ahead of time. Will most definitely be back.
They were wonderful!! Was able to find the problem and fix it without trying to sell me on things I didn't need or want.
Great work with all my needs on cells, laptops, computers and my Tv's. I just love them. Great customer service, on time, very knowledgeable and reasonable.
They were able to awaken my in-a-terminal-coma old computer long enough to transfer all of its data, memory, etc. to my new one. A week out from the "surgery", all is well!
Just had Tuff Techies install my new TV. Great guys. Took such care to not mess anything up. Had great converstions. Tons of questions answered. I will...
As always, Jeremy answered our call immediately, and Andrew was out here the next day to fix our tech problem. First class work from these guys. We use them...
I am very pleased with Tuff Techies when transferring all of my information over from my old laptop to my new laptop in just a few hours. I will definitely...
Excellent service and professional. All my concerns were addressed and gave me some options to improve my computer that I will be taking advantage of since...
Very pleased with the quality of their service & pricing. Replaced a defective HD in my laptop with a new SSD & solved a few other problems on two of my...
Timely servicing of transferring ALL of my data from a 10-year old computer to a new one. Price was as quoted--before they saw the magnitude of the job....
Excellent service and price. Work was well done and on time.Couldn't have asked for more.
I used Tuff Techies to transfer data from my old to new laptop. This included a visit to my home to finish up getting my new computer up and running....
Tuff Techies is my "go to" place for computer repair! The Tehnicians are professional, honest and trustworthy--reasonably priced. I highly recommend them...
I am thrilled with the efficient, knowledgeable service I received from Andrew. He made a visit to my home and helped me with a bunch of things. I will...
Kyle was very professional and determined to make might over the air antenna get in as many channels. In fact he tried a couple three different ones until...
Very Pleased !! Kyle and his team at Tuff Techies Prescott Valley, AZ were amazing. Totally went above and beyond my expectations.My HP Laptop had a bad...
We had 3 problems solved within a very short time (computer, printer, tv remote).Andrew did a great job, called before he came so I knew what time to...
I was able to bring my laptop in on very short notice , it was diagnosed properly. A replacement item was shown to me and purchased . The knowledge and...
5 stars. Excellent service. Very conscientious and works hard to please the customer
I've used them twice and they will always be my go-to for any computer related service. Fast, professional, friendly, and they do it right the first time.
Thank you for the great service!
Great service! Reasonably priced!
Andrew did an excellent job providing a computer tune-up on our desk top and a laptop computer. We recommend him highly.
Great Job!Wife needed some cable management in our home office. They were prompt, and did an excellent job.
Kyle and Wade did a fabulous job removing/installing the mount for my tv. They are very professional and skilled at their work. I would definitely recommend...
The guys at tuff techies are always so helpful and willing to answer an old ladies questions.
Andrey and Jeremy are both great. They acutally have my wife happy with her PC. Saved many years off my life. They have also been great with my MAC.
This is my experience with Tuff Techies and I continue to call them for all our electronics needs. They worked on a pc monitor issue and helped with a new...
I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired the tech that now is unavailable, but thankful that Andrew is excellent, prompt and knowledgeable. My Son and I are extremely pleased and greatly appreciate Andrew and delighted he quickly solved our issues.l
I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired...
We recently started using T Mobile for internet. We have a surprisingly strong signal, although we live in the mountains south of Prescott. All the...
excellent service. tech efficient and explained clearly
The tech was very knowledgeable. I will be using them again.
mutually convenient scheduling,
on time arrival,
reasonable first diagnosis,
quick followup to solution.
Tuff Techies was quick to respond to my inquiry. An appointment was made for two days later. Kyle fixed my problem promptly and made reasonable suggestions...
Fast and efficient. I had my computer back in 24 hours. The power supply went out. Great to work with.
Prompt, friendly, knowledgeable, and fast.
The Tuff Techies team really know what they're doing. They're fast and reasonably priced for their services.
They were able to retrieve family pictures from broken computer.Very friendly and completed the job quickly.Would definitely use them again.
Very pleased with what they did for me. Was the hard drive they had it done fast. I look forward to using them again if anything goes wrong with my computer...
Brought my old desktop by to see if they could retrieve the files I wanted to transfer to my Apple desktop. The computer would not boot up and I was worried...
When we first moved to Prescott, we had tough techies install all of our TVs, and they did an excellent job. Then a few months later, my husband's computer...
My laptop battery failed and Tuff Techies did a great job replacing the battery. At no extra cost, they removed some debris from my keyboard and the laptop...
Excellent service and knowledgeable staff.Thank You!
Jeremy was great in helping me fix my new laptop after Microsoft One Drive automatically took all of my backup files and put them on their cloud based...
Tuff Techies was easy to contact, all services were done on time and in a superior manner, by representatives who were knowledgeable, efficient and friendly. We are very pleased with their people and work.
Able to get service quickly, tech Andrew was prompt, knowledgeable, and very helpful. Wish I had called them sooner. Would have saved myself a lot of...
The project they worked on was difficult. They did a great job and are very responsive.
They did an awesome job for us. We were in an area where we were not sure what channels we might be able to get with just an exterior antenna. To our...
Tuff Techies are excellent at what they do! They have "saved our bacon" more than once! Their pricing is excellent and work is spot on!
I had the best experience with this company and speaking with their customer service rep fool basically walked me through everything that I needed to do to...
Great Service, If your in the Prescott Valley area I strongly recommend Tuff Techies.
Great Service, helped with my problem very quickly. If you are in the Prescott Valley area I strongly recommend Tuff Techies.
If you need any type of computer service in Prescott or Prescott valley this is the company that you want to use. They are the best, incredibly smart, very...
Great service! Fixed my problem quickly. Would recommend them.
20 stars instead of 5 stars. Kyle is number 1 best. I'm trust him . I appreciated him that he set up on new my computer window11. Amazing! If you have a...
These guys are the best! Bought a new computer and they removed all the garbage software, i.e., "bloatware" that is not only useless but very irritating....
Have used them a few times with no issues. They always keep you updated by text and are very responsive.
Very quick, responsive and helpful. Answered all my questions and got the job done right. Thank you Kyle and Jeremy!
Jeremy and Andrew were extremely helpful, knowledgable, and professional. They kept me in the loop every step of the way. I will absolutely use them for my...
Very experienced and knowledgeable technicians, no matter what questions or problems presented. Everything was completed in a timely manner. They set up...
This was the 2nd time I used them and received excellent service from Jeremy. The 1st time I purchased a solid state hard drive from them and they transferred everything from the old drive and installed it. Works great! This time they replaced a bad battery. Jeremy text me the price and also notified me when it was in house. He replaced it while I waited. Nice young man!
Great service and very helpful, they did everything and more to fix ALL my computer troubles . They were very professional, keep me with updates and fast...
Jeremy wasn't able to revive my computer (my bad, not his). I bought a new computer, and he brought over my content and apps from my old computer. He was...
Tuff Techies was the best "go to" here in Paulden Az for out Starlink install. In fact I found another resident review, nearby who suggested them to install...
I lack the tech savviness needed to resolve a HP 601+ tank printer issue on a 2 year old residential machine. I reached out to HP in Phx along with area PC...
Great service. Right on time. Andrew very knowledgeable and spent lots of time explaining to me how to use new remote. This is second time I've used Tuff...
Good communication in setting up the appointment. Showed up on time. Worked fast and efficiently. They were knowledgeable and friendly. They Installed my...
Tuff Techies are highly knowledgeable about technology and have the best customer service. Thank you for all your help setting up our Starlink. We will be in touch for other video services. Thank you both for coming out to the Wienke Residence in Legend Hills.
They fixed our printer, saved us getting a new one, are always friendly, courteous and responsive plus being pretty savvy!
Very satisfying experience! Jeremy is not only a superb "techie" but he is also strong customer service wise......not always a combination you'd expect to...
Andrew was great but very late... I would give a 5-star review if I were notified by Jeremy that he was going to be over an hour late. Especially because I...
Knowledgeable, polite, on time and fixed my problems.
Sorry for my delayed response but this is not because of unhappiness with Tuff Techies at all (got a little ill ?). Jeremy and his staff were amazing and I...
Normally, I can troubleshoot tech issues. As a remote employee for over 13 years, I have learned how to address issues that arise. However, our TV soundbar...
Excellent service, corrected all issues, Tech was friendly and professional. I highly recommend them .
Excellent response and on time! Corrected all issues in an hour !! Very satisfied and will use again !!
Was having problems with computer working slow. I had heard about Tuff Techies and thought I'd give them a try. I called and Andrew said bring it on in and...
Had a great experience. I will call them again.
Thanks, Andrew
The BEST! Absolutely the best!!
Can't say enough about how pleased we were with Tuff Techies. Andrew was extremely knowledgeable and professional. He solved several problems for us, and we look forward to working with him again.
Absolutely 100% recommend Tuff Techies in Prescott Valley, AZ. They fixed my computer in 24 hrs and for a fair price. Jeremy was terrific , answering all my...
Needed network or computer help a few times and Tuff Techs delivered great service!!
Did a good job under difficult conditions. I called back the next morning on a couple of issues and they came out the same day and resolved everything.
The service was amazing! Tuff TechiesWill be my go to for any computer needs in the future
My laptop was slow and frustrating to work on ever since I upgraded to Windows 11. It runs great now. I'm very pleased with my experience. Service and...
On time, had all of the right supplies, answered all of my question and spent the time needed to set me up. Thank you!
Jeremy was more than helpful in repairing my Brother printer. I dropped it off one day and picked it up the next. The price was very reasonable. I would...
Installed TV antenna. Job was professionally done. Most of the channels suck but that's not their fault
Prompt, knowledgeable and honest service. They made me feel confident with the service they provided me.
We had Andrew come out to our house to assist us with our iPhones which were dropping calls. Also we had a Sonos sound system where we were having trouble...
If you need help with your computer, laptop or printer CALL Tuff Techies. There entire staff is extremely knowledgeable and personable and they EXPLAIN THINGS SO YOU UNDERSTAND. Andrew was tech that came to my house, very patient and really knows his stuff.
Really great service, slow computer solved, the guys were great, knowledgeable, helpful and fast. Thanks Tuff Techies
We worked with Jeremy to improve the security of our devices and have a graphic computer repaired. He was terrific to work with, very patient in answering...
Tuff Tech has always done a fantastic job on my families computers. They have extended there life just by replacing the old hard drives with digital HD's, now the start time is less than 20 seconds verses 15 minutes. Great customer service and very pleasant and knowledgeable staff.
Great job on time under price quoted think they are Ip to speed in dual operating system and vmbox
Tuff Techies are pleasant, efficient, professional, thorough and effective. They immediately too my computer and cleaned my laptop and got rid of any virus.
everyone at tufftechies was friendly while still professional.Andrew was terrific - 5 stars
The guys at Tuff Techies worked on my text problem for the better part of an hour but it was not solvable. They referred me to my provider and it took them...
Very happy with the knowledge, customer service, timliness and cost from Tuff Techies. Thank You Jeremey!😉
Jeremey is great, had much patience with this senior citizen. Got my old Mac cleaned up and my new one rolling! He didn't even make fun of me for the mess I...
Tuff Techies have the most friendly and accommodating staff!! They are knowledgeable in their field and will do whatever they can to help you!!
I highly recommend them !! 100 stars for sure!! You will NOT be sorry!
Call or stop in today for all of your Techie needs!!

It is a beautiful day to have your computer fixed 😀 ( they also do SO much more, but you wont know what if you don’t stop in) 😄😄
Tuff Techies are great!! Kyle was very professional, organized and worked very fast to mount my tv. Right after he arrived, my husband had a car accident....
First time using this company. Everything about the experience was friendly and professional. Will use them again should the need arise and recommend them...
Definitely 5 stars! Kyle and Wade did a great job installing my Starlink Satellite. I plan to have them back soon to install a mesh whole home wifi system.
We had a dead laptop that my husband used for a place to pile papers on. I asked if he would mind me taking it to Tuff Techies and he said he didn't care.
They brought it back to life and it's working beautifully. I've adopted it for my own!! They were great, fast, professional and very reasonable. Would use them again in a minute!
My name is Eric Adams, unbehalf of my family, I want to say a very big thanks to REVOX, He lifted us from a low credit score to a higher credit score after...
Kyle and Wade are awesome - they are experts in TV mounting and set up!!!!
Couldn't ask for a nicer"techie." Andrew was great and really knows his way around a home theater set up. I got in over my head trying to incorporate a new...
They restored an old iPad mini that another tech support company, in California told me was beyond repair. Better still it was done in less than 5 hours and for the initial fee just to look at it.
They restored an old iPad mini that another company had told me was beyond repair. And they did it in less than 5 hours, same day, and for the initial...
I had a list of several things I needed or wanted done and Tuff Techies took care of everything for me. They completed 90% of my list at their shop and then...
Arrived on time, completed necessary service quickly and competently, very pleasant to deal with.
I encountered a problem with my MAC and the infamous Gray Screen with a ? displayed. Called Tuff Techies and was immediately speaking with Jeremey who was...
They provided excellent service. Would highly recommend.
They did a great job and were very courteous and helpful. Yes, I would recommend them. In fact, I already have, as I have told a number of my neighbors about Tuff Techies.
Took my laptop to them for a frustrating issue I couldn't identify or resolve. They ran diagnostics, identified the problem which apparently was an easy fix...
I had a computer meltdown and was afraidI lost everything. Jeremy fixed in a day, kept me informed and gave me a great price. 5 Stars. The best!jeff
The best tech service is the Prescott area. They know there stuff and are very knowledgeable. Very friendly and very professional. Will definitely use them...
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged. Kyle came out and checked the entire system, even my TIVO, only to find that all was well. Peace of mind is worth every penny. Thank you, Tuff Techies!
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged....
Great experience. Showed up as scheduled. Did a great job.
I needed help with the installation of a Xmas 60" TV. Kyle was excellent, on time and very courteous. Tuff Techies even sent me a picture and bio in Kyle...
Excellent, quick, affordable service, again~~!!
Very helpful and knowledgeable. They gave me easy to understand explanations on how to use my Chrome Book. Also helped me with getting past some of the darn...
Good work as always! Got the job done in short order.
Printer problem. Waisted my time with the Geek Squad. The fellas at Tuff Techies fixed the problem quickly at a very reasonable price. They'll be my first...
We were notified via txt of scheduled appointments prior to arrival. Technician arrived on time, knowledgeable & polite. Offered follow up service for any questions or concerns we might have. Provided a list of expected channels prior to installation, which gave us an opportunity to research each and decide if it was what we wanted. We actually receive more channels than expected. Price is reasonable and antenna can be easily moved if we ever leave our current home. Thank You Tuff Techies 👍
Very knowledgeable, friendly team that helped me with two of my techie needs. It was done quickly and professionally. They are my "go to" from now on.
Just moved from Tucson and service was prompt, friendly, and efficient.
quick service at a fair price
My laptop was running slow and stalling. I called first thing in the morning, I had two zoom meetings the next morning, starting at 7 AM. Got it in to them and they had me fixed that day! Even honored their coupon! They earned my business and referrals!
Kyle just left our place after installing a fabulous Wifi system. Wow, what a guy! Got the job done efficiently and in record time. He certainly knows his business. Well done Kyle.
Very knowledgeable and respectful
great value, knowledgeable, quick to diagnose and repair!
I hired these people to help with a quick fix at the office. They did a great and excellent job figured out the problem and then when I had additional...
Prompt, knowledgeable, very friendly and reasonably priced. Definitely recommend
Their quick response, they're knowledge, Efficiency In very cordial customer service
My printer has not been able to print for some time saying it was disconnected. Tech got it fixed in no time. He was punctual and polite.
They are knowledgeable, fast, and reasonable. Great job Tuff Techies. 5 Star all the way.
They were great. Well worth the price
Service was great and fast.
A very professional and friendly operation. They did everything they said they were going to do, when they said they were going to do it and it was...
Used them twice so far and appreciate their prompt service and reasonable pricing. Definitely my go to place for local repairs.
I was very pleased with the service(mount 70 inch tv above my fireplace)very timely, efficient and professional. We would recommend them to anyone needing...
The techs were super helpful. I have Apple products and they sent me someone well versed in Apple. The work was done quickly and very professionally. They stayed in touch with me to let me know they were coming, and their time lines. I will use them again, and recommend them to anyone for either a hime visit it to bring things in.
My Tough Tech Guy Did a fantastic job quickly and he was friendly.
I had a great experience with Tuff Techies. Our OTA antenna installation was excellent. The guys worked hard to honor my requests during the install. I would use them again in a heartbeat. Thanks!
Tuff Techies was great! They made me a custom computer specific to my video production needs at cheaper than online prices. Very friendly, prompt, and knowledgeable. Definitely my go-to PC shop in the pv area.
Excellent service & support. Easy to work with team!
Great Job 👍 Best experience 👏👍 Highly recommended
Prompt & professional service with efficient diagnostic procedures.
10 out of 10 10 being the best.
I needed to save data from a dead laptop. I took it to them for help and they not only recovered the data but got the laptop back to working condition. I...
Excellent knowledge and work.
Kyle Complete PROFESSIONAL .....
The sound went out on my TV and I thought the sound bar had died. Turned out the sound card on the TV died. The tech tested the sound bar with his phone to confirm the sound sound bar was working. He volunteered to switch out my old TV which was in another room with the dead one. Above and beyond what he needed to do. I will use Tuff Techies if needed in the future and highly recommend them. They are reasonably priced too. Now I can get a 4K TV.
Very knowledgeable and helpful
There excellent service & great company to deal with
They put up my Christmas lights and did a great job. Dependable and fast.
Will do business with them again.
Thank you
Professional, friendly and thorough. Absolutely the BEST customer service. They installed our antenna and went the extra mile to ensure all of our connections in each room were properly labeled and tested in the main junction box. The communication before the install was wonderful. I highly recommend Kyle and his crew!
Quick and efficient. Recovered data from the blue screen of death.
They know what they are doing.
Kyle runs his business well. Courteous, prompt and a good problem solver.
I’ve used Tuff Techies for several years. Everyone has always been professional, friendly and able to fix all our technical issues. Great company
Both Techs were very helpful and knew what the problems were that I was dealing with. They updated my computer and downloaded updates that were needed. They were very patient at explaining things to me and answering any questions. I would highly recommend these gentlemen for any computer related issues.
We own Wolverine Home Inspections, and need our computers for everything. We absolutely cannot have our systems down at all. Kyle has solved every problem we have had quickly, and correctly every time. He is very knowledgeable about all the different computers and software, and has helped us upgrade to make our work easier. Always prompt, professional, and reasonable pricing. We love Tuff Techies!
Fast, knowledgeable and helpful service. They helped me again. Especially since I'm a senior and need this service.
We have used on several occasions and never disepointed.
I had an issue and they had it diagnosed and fixed very fast and customer service was great!
They are true professionals who really know their stuff. Fair pricing and quality customer service.
Love our new antenna. We get all the networks
super service, knowledge and so polite. I highly recommend.
Their courteous and professional handling of ANY issues I have. They are prompt and on-time for scheduled appointments. They are good at answering my questions and pointing me in the right direction for my technology needs. I have been and will be a loyal customer.
Arrived on time, fixed my problem with Universal Remote/TV within an hour. Would definitely use them again.
the service is very good. jeremy was so patient and explained what he did. we're very pleased.
kyle is very knowledgeable and extremely helpful. always patient when explaining new upgrades to us non techie types. highly recommend him and his excellent service.
Jeremy was very knowledge about MAC computers and fixed my problems very quickly and professionally! i would highly recommend him!
Very knowledgeable and reasonably priced. The agent was a gentleman and was able to resolve all my issues in a professional manner. Highly recommend this Tuff Techies to those needing computer, wireless & TV issues.
Absolutely the best service I’ve had in a long time🤗 Will definitely use your services again👍🏻
Janet Mommer
the best there is!! came to my home and fixed my issue with my T.V. and even hooked up my soundbar so i could hear it on every channel..thank you kyle!
great communication very well done. Thanks again
good business are hard to come by. They are it.
Great service!! Tuff Techies knows their stuff. 5 stars⭐️⭐️⭐️⭐️⭐️
Guaranteed we would get NBC where everyone else said we wouldn’t. Cut the cord with Directv and we couldn’t be happier. Thank you!
Fast service. They solved the problem right away.
Tuff Techies always solve my problems with my computer and they are courteous and on time. Anytime I have difficulties they are who I would call.
top notch service! Reliable, honest, efficient, quick and affordable!
I have used Tuff Techies for the last 4 years and they quickly solve any computer issues I may have.
They are fabulous. Kyle is very good at anything computer. We have used them many times and have always been pleased. He arrives on time. Also, he is personable and friendly. I strongly suggest using Tuff Techies for all you computer needs. 5 stars!!
Prompt, pleasant, courteous, cleaned up nicely, excellent job Kyle and Rocky! Thank you.
Hard drive crashed and one important file did not get backed up to Carbonite. Kyle found the file and recovered it for me saving a huge amount of work!! Great person to work with and a very reasonable price. Thanks for the help Kyle!
I recommend them! I am so happy they fixed my computer and my laptop!
Tuff Techies did a great job in installing an over-the-air TV antenna for us. The job was done efficiently and courteously at the quoted price.
great place. easy to work with and does q great job. Thanks both computers working great. Definitely would reccomend.
Tuff Techies are great!! They are quick to fix any problem you may have and very reasonable too!! Love the work and the guys are great to talk with, very knowledgeable! Keep up the great work!!
It feels good to support a "local" computer business. Sean was professional, personable, and knowledgeable during our home visit. They represent the best in the business with reasonable prices and great service. I highly recommend them to everyone!
I have no complaints, Kyle was very professional and answered all my questions. We are very pleased with the reception of the HD antenna that was installed, thank you.
Tuff Techies have always been there for me when I need them. I am not real computer savy and need a lot of help. Bless you guys. Keep up the good work.
Beverly Kirkpatrick
Dewey Az
They are great people to work with. We recommend them always
Thank you so much for fixing my PS3. I know who I can turn to when electronics dont wanna work correctly. Kyle was amazing! Cant thank you enough. I'll be in touch when something else breaks. Lol
Great service good communication the price is right.
Great service, good price , fast and reliable. Much better than the other companies I have tried. Highly recommend !
I've used Tuff Techies for a couple years now have been very pleased. They've worked on both my desktop and laptop pc's with great results. They offer the choice of you bringing your computer to their office, them coming to your home or remote repairs. I've used all three options and trust them enough to let them remotely take over my computer to do the repairs - which is most convenient for me. Great job Tuff Techies!
Thanks for making my fast computer faster!!!!!!!!
Quick and dependable and even delivered it to my door!!!
I have used Tuff Techies in the past for my computer repairs and they are very good. They got the job done quickly and were very fairly priced. I highly recommend this company. Rich from Prescott Valley, AZ

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