Customer Reviews
What People Are Saying About Tuff Techies.
jon R.
1696094994
Very pleased! Friendly and very knowledgeable.
Mary D.
1695669562
After 6th time service, still #1 in my book to call and rely upon! I couldn't have asked for better service. All the guys take patient care of this old lady!
hsailorbob
1695662874
Fast professional service. You can count on these guys to do the job right.
Anita O.
1695661801
Andrew as always is knowledgeable and professional. He is kind andcourteous.
Judy J.
1695657445
Very Pleased !! Kyle and his team at Tuff Techies Prescott Valley, AZ were amazing. Totally went above and beyond my expectations.My HP Laptop had a bad...
kristi D.
1695414317
Kyle and Jeremy were awesome. Showed up on time to install Starlink. Quickly had dish mounted and had high speed internet working on all three levels of house... in no time! Very professional and friendly. Great communication before appointment and during.read more
Marilyn L.
1695310530
We had 3 problems solved within a very short time (computer, printer, tv remote).Andrew did a great job, called before he came so I knew what time to...
Paul H.
1694896325
Printer repaired promptly.
Kris N.
1694712334
As always great service, and we always learn something. We refer someone I always know they will receive great service
Baubee F.
1694708601
GreggD S.
1694688940
I was able to bring my laptop in on very short notice , it was diagnosed properly. A replacement item was shown to me and purchased . The knowledge and...
Wesley C.
1694477118
Great job of transferring 100's of photos from dvd discs to external hard drive.
Craig A.
1694458343
I was happy with my experience at TTs and would use them again.
Mike L.
1694202398
Extremely Helpful. Solved a number of errors in a minimal amount of time. Courteous and Friendly. Will recommend this without hesitation.
Donna B.
1694050205
Andrew was absolutely wonderful! They accommodate me so quickly and so efficiently.
David T.
1693966048
Very knowledgeable and quick and precise in fixing computers and suppling required materials.
Lary Clara W.
1693870976
Tuff Techies provide a great service. Their work is outstanding.Thanks.Larry W
Sharon K.
1693852426
Joe N.
1693824801
5 stars. Excellent service. Very conscientious and works hard to please the customer
Kate H.
1693514157
I've used them twice and they will always be my go-to for any computer related service. Fast, professional, friendly, and they do it right the first time.
Elite MT Athletics Coach T
1693355112
They came to fix a connectivity issue with my printer. When the pronter was not working, he offered to hook up another printer in the office, going above and... beyond what was asked and Solved the problem. Thank you!! We will continue to use this service!read more
Stephanie J.
1693247209
Super wonderful customer service! Superlative tech service! I recommend them highly!
gary K.
1693108170
Great bunch of guys! Strongly recommend these folks.
CENTRAL S.
1692986196
Thank you for the great service!
JAMIE C.
1692986127
Jamie C.
1692961079
Great service! Reasonably priced!
Lois S.
1692902765
Always there on time and does a great job of fixing all my devices in one visit. Super nice people and very dependable! They will always have your back.... Price is always reasonable.read more
Cindy L
1692643574
Always great service and quick.
Jess C.
1692640092
Andrew was very professional and knowledgeable. He and I discussed options to fixing my computer and then he helped me exercise the best option. He noted an... issue whereby my computer cleaner was keeping dozens of .bin in my storage which cost a lot of storage space which I really appreciated. I trust him!read more
Debbie L.
1692632329
Andrew did an excellent job providing a computer tune-up on our desk top and a laptop computer. We recommend him highly.
Jeff H.
1692559789
Kyle and Wade were friendly and professional. They did a great job with our TV wall mounting!
Jerry K.
1692384240
Tuff Techies Technician Andrew,Did a excellent job on help updating us our computer on several Microsoft Windows updates on all the changes to the... Outlook...Thanks to Andrew's excellent assistance.read more
Charmaine S.
1692295055
they have helped me for several years---they are just as helpful and efficient today as when they first started,
Mike L.
1691405972
Great Job!Wife needed some cable management in our home office. They were prompt, and did an excellent job.
Linda B.
1691153302
Kyle and Wade did a fabulous job removing/installing the mount for my tv. They are very professional and skilled at their work. I would definitely recommend...
Rebecca R.
1690544240
The guys at tuff techies are always so helpful and willing to answer an old ladies questions.
William A.
1689851225
Andrey and Jeremy are both great. They acutally have my wife happy with her PC. Saved many years off my life. They have also been great with my MAC.
Dina S.
1687589388
This is my experience with Tuff Techies and I continue to call them for all our electronics needs. They worked on a pc monitor issue and helped with a new...
Kaye P.
1687200219
I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired the... tech that now is unavailable, but thankful that Andrew is excellent, prompt and knowledgeable. My Son and I are extremely pleased and greatly appreciate Andrew and delighted he quickly solved our issues.lread more
Kaye P.
1687174394
I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired...
Don A.
1686911966
We recently started using T Mobile for internet. We have a surprisingly strong signal, although we live in the mountains south of Prescott. All the...
Andrea G.
1685615135
excellent service. tech efficient and explained clearly
Lisa H.
1685116134
The tech was very knowledgeable. I will be using them again.
Paul W.
1684101907
mutually convenient scheduling,
on time arrival,
reasonable first diagnosis,
quick followup to solution.
on time arrival,
reasonable first diagnosis,
quick followup to solution.
Frank A.
1683985206
Tuff Techies was quick to respond to my inquiry. An appointment was made for two days later. Kyle fixed my problem promptly and made reasonable suggestions...
Sherrill C.
1683923771
Fast and efficient. I had my computer back in 24 hours. The power supply went out. Great to work with.
Gretchen F.
1682079885
Prompt, friendly, knowledgeable, and fast.
Deborah T.
1681131896
The Tuff Techies team really know what they're doing. They're fast and reasonably priced for their services.
Andy K.
1681025047
They were able to retrieve family pictures from broken computer.Very friendly and completed the job quickly.Would definitely use them again.
Mary G.
1680635730
Very pleased with what they did for me. Was the hard drive they had it done fast. I look forward to using them again if anything goes wrong with my computer...
Dan M.
1679832776
Brought my old desktop by to see if they could retrieve the files I wanted to transfer to my Apple desktop. The computer would not boot up and I was worried...
Calie K.
1679813072
When we first moved to Prescott, we had tough techies install all of our TVs, and they did an excellent job. Then a few months later, my husband's computer...
Gerald D.
1678443542
My laptop battery failed and Tuff Techies did a great job replacing the battery. At no extra cost, they removed some debris from my keyboard and the laptop...
Muhammed S.
1678163511
Unbelievable results!! This has been an incredible experience from day one This wasn't my first time trading but honestly I didn’t know what to expect when I... first joined. After much loss. God walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring Financial Analyst-Benjah Raphael.
Email: benjahraphael293@gmail.com
Whatsapp: +1(978)3780811read more
Email: benjahraphael293@gmail.com
Whatsapp: +1(978)3780811read more
Jim E.
1677928977
Excellent service and knowledgeable staff.Thank You!
Kathy J.
1677231127
Jeremy was great in helping me fix my new laptop after Microsoft One Drive automatically took all of my backup files and put them on their cloud based...
Steve W.
1676906676
Tuff Techies was easy to contact, all services were done on time and in a superior manner, by representatives who were knowledgeable, efficient and friendly. ... We are very pleased with their people and work.read more
Judy G.
1676387878
Able to get service quickly, tech Andrew was prompt, knowledgeable, and very helpful. Wish I had called them sooner. Would have saved myself a lot of...
William A.
1676325393
The project they worked on was difficult. They did a great job and are very responsive.
Debbie B.
1675417423
They did an awesome job for us. We were in an area where we were not sure what channels we might be able to get with just an exterior antenna. To our...
Anita O.
1674811158
Tuff Techies are excellent at what they do! They have "saved our bacon" more than once! Their pricing is excellent and work is spot on!
Bonnie R.
1674574276
I had the best experience with this company and speaking with their customer service rep fool basically walked me through everything that I needed to do to...
Bob G.
1674494246
Great Service, If your in the Prescott Valley area I strongly recommend Tuff Techies.
Bob G.
1674465616
Great Service, helped with my problem very quickly. If you are in the Prescott Valley area I strongly recommend Tuff Techies.
Cecelia B.
1674403737
Super friendly guys. Kyle and his partner were very knowledgeable and patient. They didn’t leave until all the remotes worked together and all our questions... were answered. Definitely will have them come back for computer work! Thanks guys!!read more
Greg B.
1674386310
If you need any type of computer service in Prescott or Prescott valley this is the company that you want to use. They are the best, incredibly smart, very...
Bonnie R.
1674252056
Great service! Fixed my problem quickly. Would recommend them.
Ruth H.
1673862192
20 stars instead of 5 stars. Kyle is number 1 best. I'm trust him . I appreciated him that he set up on new my computer window11. Amazing! If you have a...
Genette M.
1673603740
These guys are the best! Bought a new computer and they removed all the garbage software, i.e., "bloatware" that is not only useless but very irritating....
James B.
1673326013
Have used them a few times with no issues. They always keep you updated by text and are very responsive.
Traci H.
1673072962
Very quick, responsive and helpful. Answered all my questions and got the job done right. Thank you Kyle and Jeremy!
William B.
1672128835
Jeremy and Andrew were extremely helpful, knowledgable, and professional. They kept me in the loop every step of the way. I will absolutely use them for my...
L.C. M.
1671452372
Very experienced and knowledgeable technicians, no matter what questions or problems presented. Everything was completed in a timely manner. They set up...
Roland G.
1671326713
This was the 2nd time I used them and received excellent service from Jeremy. The 1st time I purchased a solid state hard drive from them and they transferred... everything from the old drive and installed it. Works great! This time they replaced a bad battery. Jeremy text me the price and also notified me when it was in house. He replaced it while I waited. Nice young man!read more
Don F.
1671183833
Great service and very helpful, they did everything and more to fix ALL my computer troubles . They were very professional, keep me with updates and fast...
William W.
1670672080
Jeremy wasn't able to revive my computer (my bad, not his). I bought a new computer, and he brought over my content and apps from my old computer. He was...
Roger O.
1669455779
Tuff Techies was the best "go to" here in Paulden Az for out Starlink install. In fact I found another resident review, nearby who suggested them to install...
Kent C.
1668008636
I lack the tech savviness needed to resolve a HP 601+ tank printer issue on a 2 year old residential machine. I reached out to HP in Phx along with area PC...
Cathy M.
1667829508
Great service. Right on time. Andrew very knowledgeable and spent lots of time explaining to me how to use new remote. This is second time I've used Tuff...
Gregg A.
1667211624
Good communication in setting up the appointment. Showed up on time. Worked fast and efficiently. They were knowledgeable and friendly. They Installed my...
Pilar W.
1667151386
Tuff Techies are highly knowledgeable about technology and have the best customer service. Thank you for all your help setting up our Starlink. We will be in... touch for other video services. Thank you both for coming out to the Wienke Residence in Legend Hills.read more
Patrick C.
1666952986
They fixed our printer, saved us getting a new one, are always friendly, courteous and responsive plus being pretty savvy!
Lyn J.
1666952669
Very satisfying experience! Jeremy is not only a superb "techie" but he is also strong customer service wise......not always a combination you'd expect to...
Mary P.
1666865603
Andrew was great but very late... I would give a 5-star review if I were notified by Jeremy that he was going to be over an hour late. Especially because I...
Alice M.
1666379627
Knowledgeable, polite, on time and fixed my problems.
Elaine H.
1666154670
Sorry for my delayed response but this is not because of unhappiness with Tuff Techies at all (got a little ill ?). Jeremy and his staff were amazing and I...
Nancy G.
1664378592
they were courteous, listened to the perceived problem and completed the repairs quickly. I was anticipating a more costly fix and pleasantly surprised with... the charge.read more
Abel S.
1664187262
Normally, I can troubleshoot tech issues. As a remote employee for over 13 years, I have learned how to address issues that arise. However, our TV soundbar...
Gail S.
1664117076
Excellent service, corrected all issues, Tech was friendly and professional. I highly recommend them .
Jon S.
1664036643
Excellent response and on time! Corrected all issues in an hour !! Very satisfied and will use again !!
Clyde L.
1663588702
Was having problems with computer working slow. I had heard about Tuff Techies and thought I'd give them a try. I called and Andrew said bring it on in and...
Jo W.
1662056245
Had a great experience. I will call them again.
Thanks, Andrew
Thanks, Andrew
Anita O.
1661941455
The BEST! Absolutely the best!!
Cindy W.
1661817892
Can't say enough about how pleased we were with Tuff Techies. Andrew was extremely knowledgeable and professional. He solved several problems for us, and we... look forward to working with him again.read more
Mike J.
1661688855
Absolutely 100% recommend Tuff Techies in Prescott Valley, AZ. They fixed my computer in 24 hrs and for a fair price. Jeremy was terrific , answering all my...
Anita O.
1661598359
Needed network or computer help a few times and Tuff Techs delivered great service!!
Rmsmsdw R.
1661509670
Did a good job under difficult conditions. I called back the next morning on a couple of issues and they came out the same day and resolved everything.
Rikki S.
1660830602
The service was amazing! Tuff TechiesWill be my go to for any computer needs in the future
Susan S.
1659638359
My laptop was slow and frustrating to work on ever since I upgraded to Windows 11. It runs great now. I'm very pleased with my experience. Service and...
Starla Harmon R.
1659469066
On time, had all of the right supplies, answered all of my question and spent the time needed to set me up. Thank you!
Kathaleen K.
1657964333
Jeremy was more than helpful in repairing my Brother printer. I dropped it off one day and picked it up the next. The price was very reasonable. I would...
Thomas S.
1656966383
Installed TV antenna. Job was professionally done. Most of the channels suck but that's not their fault
Terri Rybkowski C.
1656726873
Prompt, knowledgeable and honest service. They made me feel confident with the service they provided me.
Marcos B.
1656606594
We had Andrew come out to our house to assist us with our iPhones which were dropping calls. Also we had a Sonos sound system where we were having trouble...
Sandy B.
1656183818
If you need help with your computer, laptop or printer CALL Tuff Techies. There entire staff is extremely knowledgeable and personable and they EXPLAIN THINGS... SO YOU UNDERSTAND. Andrew was tech that came to my house, very patient and really knows his stuff.read more
Beverly R.
1655583943
Really great service, slow computer solved, the guys were great, knowledgeable, helpful and fast. Thanks Tuff Techies
Gary H.
1655218803
We worked with Jeremy to improve the security of our devices and have a graphic computer repaired. He was terrific to work with, very patient in answering...
Steven K.
1654809993
Tuff Tech has always done a fantastic job on my families computers. They have extended there life just by replacing the old hard drives with digital HD's, now... the start time is less than 20 seconds verses 15 minutes. Great customer service and very pleasant and knowledgeable staff.read more
James D.
1654785058
Great job on time under price quoted think they are Ip to speed in dual operating system and vmbox
Barbara N.
1654287258
Tuff Techies are pleasant, efficient, professional, thorough and effective. They immediately too my computer and cleaned my laptop and got rid of any virus.
Linn H.
1654117050
everyone at tufftechies was friendly while still professional.Andrew was terrific - 5 stars
Dave K.
1654108322
The guys at Tuff Techies worked on my text problem for the better part of an hour but it was not solvable. They referred me to my provider and it took them...
Cookie H.
1653185894
Very happy with the knowledge, customer service, timliness and cost from Tuff Techies. Thank You Jeremey!😉
Cookie S.
1653150979
Jeremey is great, had much patience with this senior citizen. Got my old Mac cleaned up and my new one rolling! He didn't even make fun of me for the mess I...
Mandy D.
1652111704
Tuff Techies have the most friendly and accommodating staff!! They are knowledgeable in their field and will do whatever they can to help you!!
I highly... recommend them !! 100 stars for sure!! You will NOT be sorry!
Call or stop in today for all of your Techie needs!!
It is a beautiful day to have your computer fixed 😀 ( they also do SO much more, but you wont know what if you don’t stop in) 😄😄read more
I highly... recommend them !! 100 stars for sure!! You will NOT be sorry!
Call or stop in today for all of your Techie needs!!
It is a beautiful day to have your computer fixed 😀 ( they also do SO much more, but you wont know what if you don’t stop in) 😄😄read more
Judy S.
1652007944
Tuff Techies are great!! Kyle was very professional, organized and worked very fast to mount my tv. Right after he arrived, my husband had a car accident....
Dave N.
1650191455
First time using this company. Everything about the experience was friendly and professional. Will use them again should the need arise and recommend them...
J T.
1649860092
Definitely 5 stars! Kyle and Wade did a great job installing my Starlink Satellite. I plan to have them back soon to install a mesh whole home wifi system.
Dona S.
1649778387
We had a dead laptop that my husband used for a place to pile papers on. I asked if he would mind me taking it to Tuff Techies and he said he didn't... care.
They brought it back to life and it's working beautifully. I've adopted it for my own!! They were great, fast, professional and very reasonable. Would use them again in a minute!read more
They brought it back to life and it's working beautifully. I've adopted it for my own!! They were great, fast, professional and very reasonable. Would use them again in a minute!read more
Eric A.
1649339406
My name is Eric Adams, unbehalf of my family, I want to say a very big thanks to REVOX, He lifted us from a low credit score to a higher credit score after...
Linda Y.
1647779554
Couldn't ask for a nicer"techie." Andrew was great and really knows his way around a home theater set up. I got in over my head trying to incorporate a new...
Steve D.
1647626028
They restored an old iPad mini that another company had told me was beyond repair. And they did it in less than 5 hours, same day, and for the initial...
Elizabeth C.
1647077129
I had a list of several things I needed or wanted done and Tuff Techies took care of everything for me. They completed 90% of my list at their shop and then...
Jean S.
1647031663
Arrived on time, completed necessary service quickly and competently, very pleasant to deal with.
Bob F.
1646646084
I encountered a problem with my MAC and the infamous Gray Screen with a ? displayed. Called Tuff Techies and was immediately speaking with Jeremey who was...
Julie B.
1644010479
Took my laptop to them for a frustrating issue I couldn't identify or resolve. They ran diagnostics, identified the problem which apparently was an easy fix...
Jeff B.
1643144479
I had a computer meltdown and was afraidI lost everything. Jeremy fixed in a day, kept me informed and gave me a great price. 5 Stars. The best!jeff
Greg B.
1642497767
The best tech service is the Prescott area. They know there stuff and are very knowledgeable. Very friendly and very professional. Will definitely use them...
Betty W.
1642412185
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged....
Ana H.
1641472420
I needed help with the installation of a Xmas 60" TV. Kyle was excellent, on time and very courteous. Tuff Techies even sent me a picture and bio in Kyle...
Bob J.
1640425434
Excellent, quick, affordable service, again~~!!
Mike And Tricia J.
1640007949
Very helpful and knowledgeable. They gave me easy to understand explanations on how to use my Chrome Book. Also helped me with getting past some of the darn...
Marvin H.
1639823150
Good work as always! Got the job done in short order.
P D.
1639491225
Printer problem. Waisted my time with the Geek Squad. The fellas at Tuff Techies fixed the problem quickly at a very reasonable price. They'll be my first...
Donnelle S.
1638794439
Very knowledgeable, friendly team that helped me with two of my techie needs. It was done quickly and professionally. They are my "go to" from now on.
Carole D.
1638101879
Just moved from Tucson and service was prompt, friendly, and efficient.
Fifi M.
1633121559
I hired these people to help with a quick fix at the office. They did a great and excellent job figured out the problem and then when I had additional...
Judy S.
1625052005
A very professional and friendly operation. They did everything they said they were going to do, when they said they were going to do it and it was...
Toby T.
1624435300
I was very pleased with the service(mount 70 inch tv above my fireplace)very timely, efficient and professional. We would recommend them to anyone needing...
Steve D.
1612167499
I needed to save data from a dead laptop. I took it to them for help and they not only recovered the data but got the laptop back to working condition. I...
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