Customer Reviews

What People Are Saying About Tuff Techies.

dave N.
dave N.
19:40 29 Nov 22
Andrew was my technician and did a great job. He listened to what I needed done, and then made everything work seamlessly!
Roger O.
Roger O.
09:42 26 Nov 22
Tuff Techies was the best "go to" here in Paulden Az for out Starlink install. In fact I found another resident review, nearby who suggested them to install...
Gale R.
Gale R.
17:07 19 Nov 22
Clean polite and explained things well
Dave B.
Dave B.
18:13 11 Nov 22
The team was great very professional and quick
Kent C.
Kent C.
15:43 09 Nov 22
I lack the tech savviness needed to resolve a HP 601+ tank printer issue on a 2 year old residential machine. I reached out to HP in Phx along with area PC...
Richard R.
Richard R.
18:23 08 Nov 22
Great service accurate and timely responses for a great price. Very happy with service and work on our laptop.
Cathy M.
Cathy M.
13:58 07 Nov 22
Great service. Right on time. Andrew very knowledgeable and spent lots of time explaining to me how to use new remote. This is second time I've used Tuff...
Steve W.
Steve W.
21:10 02 Nov 22
The Techies who installed our new Starlink equipment were on time, knowledgeable, friendly, efficient and respected and took care of all our needs. We would... definitely call them again for technical support.read more
robert M.
robert M.
17:10 02 Nov 22
Andrew was great. Professional, knew his stuff, got my problem fixed quickly. Thanks!
Marianne T.
Marianne T.
15:29 02 Nov 22
The technicians knew their craft and explained how they were going to accomplish the installation.My only negative comment would be this was a costly... installation. But when you live in an area that is rural there truly is no other choice for reliable internet. Perhaps in the future they may consider a payment plan option to make it more affordable to more families.read more
Lyn J.
Lyn J.
17:51 01 Nov 22
Superb service! I highly recommend. Jeremy knows his stuff and does a great job customer service wise.
Frank B.
Frank B.
18:30 31 Oct 22
Tuff Techies service was very excellent. They called back right away to set with an appointment for the next day to come out to connect our printer to WiFi.... Andrew the technician was patient, experienced. He worked at it until the printer was up & running, we could not have done the connection with our limited knowledge.A second appt was set up for the following week to wall mount our TV & sound bar to the living room wall. Kyle & Andrew were the technicians. They did a great job getting both mounted with hidden wires, cables & working, all done quickly. Both men are very experienced & personable. They answered any questions, made adjustments to the TV & showed us how to use the remotes properly.We recommend Tuff Techies to everyone!firead more
Gregg A.
Gregg A.
10:20 31 Oct 22
Good communication in setting up the appointment. Showed up on time. Worked fast and efficiently. They were knowledgeable and friendly. They Installed my...
Pilar W.
Pilar W.
17:36 30 Oct 22
Tuff Techies are highly knowledgeable about technology and have the best customer service. Thank you for all your help setting up our Starlink. We will be in... touch for other video services. Thank you both for coming out to the Wienke Residence in Legend Hills.read more
Cindy W.
Cindy W.
18:26 29 Oct 22
Kyle was on time, efficient, provided us options, and completed the satellite installation, testing, and attaching all of our devices within an hour. He was... professional, helpful, and a joy to work with.read more
Patrick C.
Patrick C.
10:29 28 Oct 22
They fixed our printer, saved us getting a new one, are always friendly, courteous and responsive plus being pretty savvy!
Lyn J.
Lyn J.
10:24 28 Oct 22
Very satisfying experience! Jeremy is not only a superb "techie" but he is also strong customer service wise......not always a combination you'd expect to...
Mary P.
Mary P.
10:13 27 Oct 22
Andrew was great but very late... I would give a 5-star review if I were notified by Jeremy that he was going to be over an hour late. Especially because I...
JAMIE C.
JAMIE C.
20:07 26 Oct 22
THANK YOU SO MUCH FOR FIXING OUR COMPUTER PROBLEMS!!! Having a business, it is so hard to be down! They were fast and GREAT to work with!!! We will be using... you all for all of our computer needs!!! Thanks-Central Sewingread more
Jean S.
Jean S.
01:07 22 Oct 22
Once again, Andrew was punctual, professional and knowledgeable. He is very friendly and understanding. We give him 5 stars.
Alice M.
Alice M.
19:13 21 Oct 22
Knowledgeable, polite, on time and fixed my problems.
jimmy B.
jimmy B.
19:31 19 Oct 22
They do good work! I've used them 3 times over the last 5+ yrs and they haven't let me down yet.They take their time doing a proper diagnosis (free, by the... way) and giving me options regarding cost and parts.Like everyone, i wish my computers could be fixed in one day, but knowing that TuffTechies puts in the hours to fix it right the first time is a huge plus in my book.Everyone is especially friendly and the store place is clean and professional looking too.read more
Elaine H.
Elaine H.
04:44 19 Oct 22
Sorry for my delayed response but this is not because of unhappiness with Tuff Techies at all (got a little ill ?). Jeremy and his staff were amazing and I...
Roy K.
Roy K.
16:14 18 Oct 22
Jill L.
Jill L.
20:35 14 Oct 22
Excellent service . Always polite. and helpful. Never take too long to fix problems. Would recommend highly.
JOHN M.
JOHN M.
18:34 14 Oct 22
Had a software-based problem with Avast. After 1 hour with tech support THEY recommened Tuff Techies! ihave used them before with good results. They sent... Andrew who fixed the issue quickly and professionally! Great job,Andrew! I Highly recommend Tuff Techies!!read more
Tricia J.
Tricia J.
21:30 13 Oct 22
Tough Techies is a great resource for help with computers, cell phones, and tablets. I will defiantly come back the next time I need help.
Lois S.
Lois S.
20:14 07 Oct 22
Love you guys! Your are the best!
Joe S.
Joe S.
19:44 07 Oct 22
great young tech. very good and great knowledge. very happy with the service call.
Karen D.
Karen D.
18:23 07 Oct 22
I am a business owner in Prescott Valley, and purchased a new printer/copy/ fax machine, and needed someone to do the set-up. I did my research, and selected... Tuff Techies to call. I experienced great customer service, and a quick response within the day. A knowledgeable and friendly tech, Andrew, got me back up and running again! I would highly recommend them!read more
Robert M.
Robert M.
17:26 05 Oct 22
As usual Andrew was there to help us, seniors, not so technically savvy. Same message again, these guys are great
Steve P.
Steve P.
23:57 04 Oct 22
Had a great experience with everyone working there explained everything in detail of what I could and couldn't do with my old computer I'd recommend them to... anybody who needs phone or computer or even antenna services they're the best aroundread more
Manfred O.
Manfred O.
08:01 04 Oct 22
It was awesome. They mounted two TV's, one was in a most awkward location in the house we moved into, and all was working properly when they finishedI'm not... at all worried about them coming downIf I have tech mounting needs in Times to come, there is no doubt whom I will be contacting...read more
Terri B.
Terri B.
17:22 03 Oct 22
I trust Tuff Techies with all my devices. I've always been very satisfied with the work that Andrew has done for me.
Nancy G.
Nancy G.
15:23 28 Sep 22
they were courteous, listened to the perceived problem and completed the repairs quickly. I was anticipating a more costly fix and pleasantly surprised with... the charge.read more
Kevin M.
Kevin M.
19:58 27 Sep 22
Kyle and Wade were great. Neat and professional Starlink install. Made sure everything functioned properly and Wi-Fi worked (and we could operate it) in the... house.read more
Dina S.
Dina S.
17:14 26 Sep 22
Normally, I can troubleshoot tech issues. As a remote employee for over 13 years, I have learned how to address issues that arise. However, our TV soundbar... stopped working and was unpaired every morning. My skills were not enough. I called Dish and the maker of the soundbar. Neither could help. I called Tuff Techies and Andrew was able to come out the same day! It worked, or so we thought, but the pairing stopped again. Andrew came right back out and this time found the soundbar update needed. Who knew a soundbar needed updates?!! Andrew did! It works better than it ever has and Andrew was so helpful and gave excellent suggestions for other ideas we had for our TV entertainment. I will be calling them again. Don't hesitate to call them, they are amazing to work with and highly responsive.read more
Abel S.
Abel S.
10:14 26 Sep 22
Normally, I can troubleshoot tech issues. As a remote employee for over 13 years, I have learned how to address issues that arise. However, our TV soundbar...
Gail S.
Gail S.
14:44 25 Sep 22
Excellent service, corrected all issues, Tech was friendly and professional. I highly recommend them .
Jon S.
Jon S.
16:24 24 Sep 22
Excellent response and on time! Corrected all issues in an hour !! Very satisfied and will use again !!
Bruce A.
Bruce A.
18:52 19 Sep 22
Clyde L.
Clyde L.
11:58 19 Sep 22
Was having problems with computer working slow. I had heard about Tuff Techies and thought I'd give them a try. I called and Andrew said bring it on in and...
Michael H.
Michael H.
15:57 18 Sep 22
I contacted Tuff Techies by email, and received a response within the hour. I liked they way they quoted their price for repairs. I took my Epson 3880 to... them for cleaning and correction of a paper feed error. They did both for the price they promised, and in the agreed time frame. My printer, which had been struggling, is now performing perfectly. Very satisfied.read more
Lary Clara W.
Lary Clara W.
19:44 17 Sep 22
Tuff Techies provide a great service. Their work is outstanding.Thanks.Larry W
Michael L.
Michael L.
00:57 17 Sep 22
Andrew quickly took care of all the computer issues plus some tv ones and even figured out how to set the correct time on office desk lamps. Not the first time... or the last time Tuff techies get our business.read more
Devon S.
Devon S.
18:52 15 Sep 22
They did a phenomenal job! would highly recommend. Extremely knowledgeable and courteous
Larry W.
Larry W.
22:14 12 Sep 22
Tuff Techies provides very good Customer Service. They are reasonable and give very quick service.
Tom E.
Tom E.
17:15 11 Sep 22
Installation went flawlessly and the tech's were very profesional, answered all my questions and explained what they were doing. Was able to receive all the... channels I cared about. Definetly worth the money!read more
Homer J.
Homer J.
14:01 10 Sep 22
Linda S.
Linda S.
23:37 09 Sep 22
We have used Tuff Techies twice. They were just awesome in trying to solve our problems. Will definitely recommend them and go back if we need any other... services.read more
Robert B.
Robert B.
19:15 01 Sep 22
Reasonable charges, they show up on time and know what they are doing, we will not use anybody else except Tuff Techies.
Jo W.
Jo W.
18:17 01 Sep 22
Had a great experience. I will call them again.
Thanks, Andrew
Anita O.
Anita O.
10:24 31 Aug 22
The BEST! Absolutely the best!!
Cindy W.
Cindy W.
00:04 30 Aug 22
Can't say enough about how pleased we were with Tuff Techies. Andrew was extremely knowledgeable and professional. He solved several problems for us, and we... look forward to working with him again.read more
Mike J.
Mike J.
12:14 28 Aug 22
Absolutely 100% recommend Tuff Techies in Prescott Valley, AZ. They fixed my computer in 24 hrs and for a fair price. Jeremy was terrific , answering all my...
Anita O.
Anita O.
11:05 27 Aug 22
Needed network or computer help a few times and Tuff Techs delivered great service!!
Rmsmsdw R.
Rmsmsdw R.
10:27 26 Aug 22
Did a good job under difficult conditions. I called back the next morning on a couple of issues and they came out the same day and resolved everything.
doyle4443
doyle4443
17:54 19 Aug 22
I was in a major crunch with a laptop that quit right when I needed it. As usual it quit at the worst possible time. I brought it in and they solved my... problem faster than i had expected. Within 48 hours. Thank you Tuff Techies.read more
Rikki S.
Rikki S.
13:50 18 Aug 22
The service was amazing! Tuff TechiesWill be my go to for any computer needs in the future
Marilyn L.
Marilyn L.
02:54 15 Aug 22
I was very impressed with service provided by Tuff Techies. After a power surge our modem was damaged enough to wipe out the wifi system Andrew was very... professional and gave excellent suggestions and resolutions while addressing modem issues and replacement of 2 modems. I highly recommend their services.read more
Barbara K.
Barbara K.
02:08 12 Aug 22
My laptop battery swelled and disrupted the back of the computer. It would only work on electricity and the TouchPad would no longer work. The problem was... diagnosed in less than 24 hours and I had my computer back in working order in less than a week! The staff was so nice! The best service ever!!read more
Rick G.
Rick G.
17:35 10 Aug 22
GREAT Service!!Definitely Recommend them...👍
Marcia H.
Marcia H.
00:02 09 Aug 22
Fast, efficient service. Updates were immediate and concise. Great place!
Kenneth K.
Kenneth K.
17:33 07 Aug 22
Great service everything went well
Susan S.
Susan S.
18:39 04 Aug 22
My laptop was slow and frustrating to work on ever since I upgraded to Windows 11. It runs great now. I'm very pleased with my experience. Service and...
Starla Harmon R.
Starla Harmon R.
19:37 02 Aug 22
On time, had all of the right supplies, answered all of my question and spent the time needed to set me up. Thank you!
C B.
C B.
01:08 29 Jul 22
Richard B.
Richard B.
18:58 28 Jul 22
These people are the best and their pricing is very fair. They are my go to from this point on
Joe I.
Joe I.
16:22 27 Jul 22
Delivered as promised, and charged as promised with suggestions to correct problem.
jim F.
jim F.
23:52 25 Jul 22
Jeremy was incredible. I had bought a new Intel Mac Mini. But it came loaded with Monterey. I needed Mojave loaded so I could run 32-but programs. Tuff Techies... was able (with more than a little creative coaxing) to downgrade the operating system several generations earlier to Mojave. The computer is working perfectly, and I am still able to run my older programs that continue to work fine.read more
Judie M.
Judie M.
23:57 22 Jul 22
Great young man-very helpful.
Keith M.
Keith M.
18:50 22 Jul 22
Third time we have used Tuff Techies. As always they solved our problems quickly.
Al S.
Al S.
17:06 22 Jul 22
Andrew is the best!
Dennis C.
Dennis C.
17:27 18 Jul 22
Kathaleen K.
Kathaleen K.
09:38 16 Jul 22
Jeremy was more than helpful in repairing my Brother printer. I dropped it off one day and picked it up the next. The price was very reasonable. I would...
Gary S.
Gary S.
03:24 15 Jul 22
Your tech arrived on time and the work was done in a timely manner and has already proven to be working wonderfully. Thank you for your excellent service.
Thomas S.
Thomas S.
20:26 04 Jul 22
Installed TV antenna. Job was professionally done. Most of the channels suck but that's not their fault
Terri Rybkowski C.
Terri Rybkowski C.
01:54 02 Jul 22
Prompt, knowledgeable and honest service. They made me feel confident with the service they provided me.
TerrI C.
TerrI C.
01:52 02 Jul 22
I called Tuff Techies because their reviews were awesome. I was not disappointed. Jeremy was knowledgeable answering all my concerns. I felt confident with the... service I was provided.Will definitely refer family and friendsread more
Marcos B.
Marcos B.
16:29 30 Jun 22
We had Andrew come out to our house to assist us with our iPhones which were dropping calls. Also we had a Sonos sound system where we were having trouble...
Melanie C.
Melanie C.
01:43 30 Jun 22
I had problems with my equipment talking to each other. Some would work but of course the 2 I needed most didn't. I heard about Tuff Techies. They come to... your house. I was not going to take my computer, modem, printer, monitor and thermostat (yes it's connected to wi-fi, who knew)and my phone anywhere, besides I don't know if I could connect it all back up.Andrew came, fixed it all, everything is talking to each other. I'm a happy senior (guess you might have figured that out) Really I recommend Tuff Techies over 100%, wish I could give them 20 stars not just 5.read more
Doug A.
Doug A.
23:43 28 Jun 22
Excellent help with smart devices, with laptop, printer and router. Had a problem come up quick and they fixed it quick.
Katherine M.
Katherine M.
20:58 27 Jun 22
This is the second time we have used Tuff techies for computer issues. Both times our computer was fixed very quickly for a very reasonable price. The staff is... very courteous. I highly recommend them.read more
Susan K.
Susan K.
20:42 27 Jun 22
I had to go again in July 2022 to have data restored from a portable drive that I was not able to retrieve. They were successfully able to restore my old... pictures and put on a new portable drive. I love this place and their prices are reasonable.read more
Sandy B.
Sandy B.
19:03 25 Jun 22
If you need help with your computer, laptop or printer CALL Tuff Techies. There entire staff is extremely knowledgeable and personable and they EXPLAIN THINGS... SO YOU UNDERSTAND. Andrew was tech that came to my house, very patient and really knows his stuff.read more
Matt J
Matt J
14:29 23 Jun 22
I recently had my TV mounted on the wall above our fireplace. Kyle and his partner did a great job getting this done quite fast. They are extremely friendly,... thorough and professional. I would use them again for my tech needs. Thank you Tuff Techies!read more
Sandy B.
Sandy B.
02:55 23 Jun 22
There are not enough POSITIVE words to describe my experience: From my first phone call to my tech, Andrew, fixing my issue. You guys are FABULOUS!!!!!
Beverly R.
Beverly R.
20:25 18 Jun 22
Really great service, slow computer solved, the guys were great, knowledgeable, helpful and fast. Thanks Tuff Techies
Hank M.
Hank M.
19:35 16 Jun 22
Fast, efficient & great quality !!!
Gary H.
Gary H.
15:00 14 Jun 22
We worked with Jeremy to improve the security of our devices and have a graphic computer repaired. He was terrific to work with, very patient in answering...
Kris N.
Kris N.
17:41 13 Jun 22
As always great service, and we always learn something. We refer someone I always know they will receive great service
Jim
Jim
17:47 10 Jun 22
Personable, Professional and Honest. Excellent technical support .I was having reception problems with my over the air antenna installed by AZ TV Worx... several years ago. Kyle from TUFF TECHIES came out and installed new roof mounted antenna & signal booster. WOW!!! I gained channels (56 now) my signal reception is crystal clear(better than old antenna ever was) and I now get NBC perfectly which I never got really good reception before. If you want to "cut the cable" Kyle will come out and give you a "free" no obligation site inspection & quote. I stream Prime and other premiums.The money you save on monthly Cable or dish premiums will pay for the OTA antenna in less than a year!read more
Steven K.
Steven K.
21:26 09 Jun 22
Tuff Tech has always done a fantastic job on my families computers. They have extended there life just by replacing the old hard drives with digital HD's, now... the start time is less than 20 seconds verses 15 minutes. Great customer service and very pleasant and knowledgeable staff.read more
James D.
James D.
14:30 09 Jun 22
Great job on time under price quoted think they are Ip to speed in dual operating system and vmbox
maria pugarelli G.
maria pugarelli G.
17:19 04 Jun 22
Another great experience. I run a small business from home so being without a computer hurts. Jeremy had it back to me the next day! Copied data from old... computer to new. Everything is great! I highly recommend Tuff Techies for all of your tech needs!read more
Maria G.
Maria G.
17:18 04 Jun 22
Another great experience. I run a small business from home so being without a computer hurts. Jeremy had it back to me the next day! Copied data from old... computer to new. Everything is great! I highly recommend Tuff Techies for all of your tech needs!read more
Jeff S.
Jeff S.
22:52 03 Jun 22
Do not wasted your time with tech departments that do not want to try to help you by being unable to have the knowledge or to being bothered, Unless you want... to be sent down hall ways, gopher holes, or disconnected after 20 minuets. There is hope! Jeremy at Tech Techies fixed the problem in minuets and was happy to help. I would highly recommend both he and the company. I have used computers since the early 1980's and these guys are refreshing to have in the industry.read more
Barbara N.
Barbara N.
20:14 03 Jun 22
Tuff Techies are pleasant, efficient, professional, thorough and effective. They immediately too my computer and cleaned my laptop and got rid of any virus.
Linn H.
Linn H.
20:57 01 Jun 22
everyone at tufftechies was friendly while still professional.Andrew was terrific - 5 stars
Dave K.
Dave K.
18:32 01 Jun 22
The guys at Tuff Techies worked on my text problem for the better part of an hour but it was not solvable. They referred me to my provider and it took them...
AkenShadows
AkenShadows
17:26 31 May 22
These gentlemen are amazing, both knowledgeable and helpful. They were able to help me with a defective component and an upgrade without any issue. I couldn’t... recommend them enough.read more
Millie R.
Millie R.
13:12 30 May 22
Arnie S.
Arnie S.
17:56 27 May 22
Tuff Techies is simply the best! They are extremely professional and come prepared to do all the set-up, downloading business programs and transferring all my... files and documents.They are very thorough and met all my needs. I will continue to used them for my computer issues.Definitely a 5 star company that takes the stress out of computers.read more
Cookie H.
Cookie H.
02:18 22 May 22
Very happy with the knowledge, customer service, timliness and cost from Tuff Techies. Thank You Jeremey!😉
Cookie H.
Cookie H.
02:12 22 May 22
Jeremey is a 5 STAR Customer Service Pro! Thank You!
Cookie S.
Cookie S.
16:36 21 May 22
Jeremey is great, had much patience with this senior citizen. Got my old Mac cleaned up and my new one rolling! He didn't even make fun of me for the mess I...
Casey C.
Casey C.
18:01 13 May 22
Wonderful and honest service.They made sure the issues were solves before payment was made.Highly recommend Tuff Techies.
Adam D.
Adam D.
00:10 12 May 22
The best in town. Thanks guys!
Mandy D.
Mandy D.
15:55 09 May 22
Tuff Techies have the most friendly and accommodating staff!! They are knowledgeable in their field and will do whatever they can to help you!!
I highly... recommend them !! 100 stars for sure!! You will NOT be sorry!
Call or stop in today for all of your Techie needs!!

It is a beautiful day to have your computer fixed 😀 ( they also do SO much more, but you wont know what if you don’t stop in) 😄😄
read more
Judy S.
Judy S.
11:05 08 May 22
Tuff Techies are great!! Kyle was very professional, organized and worked very fast to mount my tv. Right after he arrived, my husband had a car accident....
James T.
James T.
17:08 05 May 22
Saved my life as usual. Do not know what I would do without them.
Patricia H.
Patricia H.
18:09 29 Apr 22
Very happy with customer service! Kyle was great and I will be using Tuff Techies services again. Thanks!
Diane G.
Diane G.
23:35 27 Apr 22
Mike J.
Mike J.
20:10 22 Apr 22
I had network issues which they quickly identified and fixed. Very friendly staff.
Rusan Ranch H.
Rusan Ranch H.
14:48 20 Apr 22
Jeremy came out and worked on two computers. He was very professional and pleasant to deal with. After dealing with a computer company in Prescott the prices... are very reasonable with Tuff Techies. I will definitely use them again.I have been dealing with Tuff Techies for a several years now. I can't say enough positive things about Jeremy and Kyle. They have my business has long as I own computers. They know and understand my computer needs. Prices and service are outstanding.read more
Dave N.
Dave N.
10:30 17 Apr 22
First time using this company. Everything about the experience was friendly and professional. Will use them again should the need arise and recommend them...
J T.
J T.
14:28 13 Apr 22
Definitely 5 stars! Kyle and Wade did a great job installing my Starlink Satellite. I plan to have them back soon to install a mesh whole home wifi system.
Dona S.
Dona S.
15:46 12 Apr 22
We had a dead laptop that my husband used for a place to pile papers on. I asked if he would mind me taking it to Tuff Techies and he said he didn't... care.
They brought it back to life and it's working beautifully. I've adopted it for my own!! They were great, fast, professional and very reasonable. Would use them again in a minute!
read more
George A.
George A.
19:42 11 Apr 22
Jeremy did a great job fixing my ancient desktop computer. It was a difficult project and they came through for me. I will be recommending them to anyone that... asks me if I know of a computer guy.read more
Eric A.
Eric A.
13:50 07 Apr 22
My name is Eric Adams, unbehalf of my family, I want to say a very big thanks to REVOX, He lifted us from a low credit score to a higher credit score after...
Paul D.
Paul D.
17:49 04 Apr 22
Kyle and Wade are awesome - they are experts in TV mounting and set up!!!!
Carole T.
Carole T.
10:43 01 Apr 22
VERY FRIENDLY & "ALWAYS THERE TO HELP WHEN YOU NEED IT" !!!Update 11-30-21 INSTALLED TV ANTENNA ON MY HOUSE TO "GET RID OF DIRECT T.V. & DID A SUPER GREAT... FAST JOB & I COULD NOT BE HAPPIER WITH THE QUALITY OF THE PICTURE COMING ACROSS TO ME FROM THE ANTENNA !!!! P.S. "NO MORE BILLS" !!!!!!!!!!!!!!read more
Victor “Andy” M.
Victor “Andy” M.
17:33 30 Mar 22
Well educated and organized about new technology and TV Antenna
Sarah H.
Sarah H.
17:20 30 Mar 22
Great team of experts- they respond quickly and are able to bridge the gap between elusive tech and applications for business. Easy to work with, on time, and... they have a sense of humor.read more
James D.
James D.
17:31 23 Mar 22
please with their work and response cost effect and ontime
Richard L.
Richard L.
17:18 22 Mar 22
They did a great job on our Mac laptop. Went from 4 GB to 16 GB of memory......Now, lightening fast computer
Candace L.
Candace L.
16:18 21 Mar 22
Linda Y.
Linda Y.
12:32 20 Mar 22
Couldn't ask for a nicer"techie." Andrew was great and really knows his way around a home theater set up. I got in over my head trying to incorporate a new...
Steve D.
Steve D.
00:51 19 Mar 22
They restored an old iPad mini that another tech support company, in California told me was beyond repair. Better still it was done in less than 5 hours and... for the initial fee just to look at it.read more
Steve D.
Steve D.
17:53 18 Mar 22
They restored an old iPad mini that another company had told me was beyond repair. And they did it in less than 5 hours, same day, and for the initial...
Mark M.
Mark M.
17:11 12 Mar 22
If you want the BEST, you have to call Tuff Techies. Kyle is the best in az, He fix my smart tv and it,s like brand new. Don,t go any where but to them. Thank... You Again, mark from smoke shop 69. And Jeremy is the best, he walked my through my new upgrade......read more
Elizabeth C.
Elizabeth C.
09:25 12 Mar 22
I had a list of several things I needed or wanted done and Tuff Techies took care of everything for me. They completed 90% of my list at their shop and then...
Jean S.
Jean S.
20:47 11 Mar 22
Arrived on time, completed necessary service quickly and competently, very pleasant to deal with.
Tom J.
Tom J.
14:45 07 Mar 22
Kyle and his assoc's are worth every one of the Five Stars.I have a computer system that is a bit more complicated then most.I use it for storing my... photography and developing. My whole life is in my computer.I recently needed to expand my backup system again.After consulting with all three of the Techies, Jeremy, Kyle and AndrewI felt like they had a good safe plan for me to proceed.Andrew brought all the new hard drives and installed them in far lass timethen I thought possible, and saved me from building a new computer.I feel very lucky to have found these guys and would trust them with anything on my computer.read more
Bob F.
Bob F.
09:41 07 Mar 22
I encountered a problem with my MAC and the infamous Gray Screen with a ? displayed. Called Tuff Techies and was immediately speaking with Jeremey who was...
Linda M.
Linda M.
19:44 04 Mar 22
They provided excellent service. Would highly recommend.
Linda M.
Linda M.
19:40 04 Mar 22
Excellent service, great staff.
Betty M.
Betty M.
20:18 24 Feb 22
They did a great job and were very courteous and helpful. Yes, I would recommend them. In fact, I already have, as I have told a number of my neighbors about... Tuff Techies.read more
Steve S.
Steve S.
18:10 20 Feb 22
I ask myself, "Why does my laptop computer keep costing me?" And I think (to myself) my last repair has solved that. At least for another decade. Thank you,... Jeremy!!read more
Patricia A.
Patricia A.
02:18 20 Feb 22
Jim P.
Jim P.
21:04 19 Feb 22
Donna B.
Donna B.
22:59 16 Feb 22
Jim W.
Jim W.
19:31 13 Feb 22
Great service. Just got it done. No problems. Had all the parts on the truck.
Kathleen K.
Kathleen K.
17:18 12 Feb 22
Great company; excellent service. Do not hesitate to use their services. Thank you.
Michael S.
Michael S.
17:33 11 Feb 22
Andrew is very good and a very knowledgeable techie. Represents your Company in a way Tuff Techies would be pleased with. Took care of our issues... excellently. Thank you….read more
Squirrel E. B.
Squirrel E. B.
21:33 07 Feb 22
I cannot say enough wonderful things about Jeremy at Tuff Techies... He was a lifesaver! I'm visiting from Florida and accidently broke the screen on my son's... laptop. Jeremy took care of everything & kept me posted on the progress every step of the way! The service he provided went above & beyond. I was able to get my son's laptop fixed before heading back to Florida, and was even able to pick it up much earlier than anticipated! In every way I would recommend Tuff Techies to anyone, their service cannot be matched! Thank you SO MUCH Jeremy!!read more
mark T.
mark T.
22:03 04 Feb 22
Good personal service. Appreciated being able to walk in the door and have my needs be number one.Thanks
Julie B.
Julie B.
21:34 04 Feb 22
Took my laptop to them for a frustrating issue I couldn't identify or resolve. They ran diagnostics, identified the problem which apparently was an easy fix...
Kate H.
Kate H.
16:18 01 Feb 22
Would give more stars if I could. Staff was both friendly and polite on the phone & when I arrived. Explained what they would be doing & when I should hear... from them, were spot on with their commitment, and let me know exactly the cost of the repair. Oh, and it was ready right on time.read more
Walt & Bea C.
Walt & Bea C.
15:57 28 Jan 22
The TT service repair tech was professional and courteous. Most importantly, he got the job done. I recommend them highly.
Kay C.
Kay C.
03:16 27 Jan 22
This is the 2nd time to use Tuff Techies and I am so impressed with this business. Easy to contact, to talk with and my appointment set up quickly. They... totally exceeded my expectations, made suggestions and added services on my laptop I would not have even thought of! This is one great place. Jeremy was incredibly easy and enjoyable to work with.Thank you!read more
Jeff B.
Jeff B.
21:01 25 Jan 22
I had a computer meltdown and was afraidI lost everything. Jeremy fixed in a day, kept me informed and gave me a great price. 5 Stars. The best!jeff
Ronald W.
Ronald W.
17:59 25 Jan 22
I gave them my Samsung, that Best Buy wouldn't even work on. Not only did they work on it, they fixed it fast during a time when chips and boards are hard to... come by. Super professional service! Great price to fix rather than replace. I will recommend this service to everyone! Great job!read more
Bobby W.
Bobby W.
17:52 23 Jan 22
I made an appointment online, they had an opening sooner and texted me with the new time. They were very prompt, fixed my problem quickly and made sure I... didn't need additional service. I will contact them again!read more
John C.
John C.
17:15 23 Jan 22
Greg B.
Greg B.
09:22 18 Jan 22
The best tech service is the Prescott area. They know there stuff and are very knowledgeable. Very friendly and very professional. Will definitely use them...
Betty F W.
Betty F W.
17:35 17 Jan 22
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged. Kyle... came out and checked the entire system, even my TIVO, only to find that all was well. Peace of mind is worth every penny. Thank you, Tuff Techies!read more
Betty W.
Betty W.
09:36 17 Jan 22
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged....
Phil R.
Phil R.
01:01 13 Jan 22
Great experience. Showed up as scheduled. Did a great job.
Ana H.
Ana H.
12:33 06 Jan 22
I needed help with the installation of a Xmas 60" TV. Kyle was excellent, on time and very courteous. Tuff Techies even sent me a picture and bio in Kyle...
Terri B.
Terri B.
17:27 26 Dec 21
Andrew worked on my computer, 📱, and printer. He was very professional. He did the work that I asked of him and he did a good job. I would recommend... Tuff Techies to anyone who can't figure it out on their own.read more
Bob J.
Bob J.
09:43 25 Dec 21
Excellent, quick, affordable service, again~~!!
Mike And Tricia J.
Mike And Tricia J.
13:45 20 Dec 21
Very helpful and knowledgeable. They gave me easy to understand explanations on how to use my Chrome Book. Also helped me with getting past some of the darn...
Marvin H.
Marvin H.
10:25 18 Dec 21
Good work as always! Got the job done in short order.
P D.
P D.
14:13 14 Dec 21
Printer problem. Waisted my time with the Geek Squad. The fellas at Tuff Techies fixed the problem quickly at a very reasonable price. They'll be my first...
Ernst S.
Ernst S.
03:06 12 Dec 21
We were notified via txt of scheduled appointments prior to arrival. Technician arrived on time, knowledgeable & polite. Offered follow up service for any... questions or concerns we might have. Provided a list of expected channels prior to installation, which gave us an opportunity to research each and decide if it was what we wanted. We actually receive more channels than expected. Price is reasonable and antenna can be easily moved if we ever leave our current home. Thank You Tuff Techies 👍read more
Donnelle S.
Donnelle S.
12:40 06 Dec 21
Very knowledgeable, friendly team that helped me with two of my techie needs. It was done quickly and professionally. They are my "go to" from now on.
Carole D.
Carole D.
12:17 28 Nov 21
Just moved from Tucson and service was prompt, friendly, and efficient.
Bob J.
Bob J.
18:29 08 Nov 21
quick service at a fair price
Linda K.
Linda K.
17:34 06 Nov 21
My laptop was running slow and stalling. I called first thing in the morning, I had two zoom meetings the next morning, starting at 7 AM. Got it in to them and... they had me fixed that day! Even honored their coupon! They earned my business and referrals!read more
Judy R.
Judy R.
23:06 08 Oct 21
Kyle just left our place after installing a fabulous Wifi system. Wow, what a guy! Got the job done efficiently and in record time. He certainly knows his... business. Well done Kyle.read more
Jim C.
Jim C.
18:42 03 Oct 21
Very knowledgeable and respectful
Lynn Z.
Lynn Z.
17:36 03 Oct 21
great value, knowledgeable, quick to diagnose and repair!
Fifi M.
Fifi M.
20:52 01 Oct 21
I hired these people to help with a quick fix at the office. They did a great and excellent job figured out the problem and then when I had additional...
Linda L.
Linda L.
17:16 01 Oct 21
Prompt, knowledgeable, very friendly and reasonably priced. Definitely recommend
Donna B.
Donna B.
17:14 30 Sep 21
Their quick response, they're knowledge, Efficiency In very cordial customer service
Alice M.
Alice M.
20:41 06 Sep 21
My printer has not been able to print for some time saying it was disconnected. Tech got it fixed in no time. He was punctual and polite.
Marie V.
Marie V.
21:46 16 Aug 21
They are knowledgeable, fast, and reasonable. Great job Tuff Techies. 5 Star all the way.
Terri S.
Terri S.
17:41 29 Jul 21
They were great. Well worth the price
Linda B.
Linda B.
17:09 07 Jul 21
Service was great and fast.
Judy S.
Judy S.
11:20 30 Jun 21
A very professional and friendly operation. They did everything they said they were going to do, when they said they were going to do it and it was...
James B.
James B.
17:28 29 Jun 21
Used them twice so far and appreciate their prompt service and reasonable pricing. Definitely my go to place for local repairs.
Toby T.
Toby T.
08:01 23 Jun 21
I was very pleased with the service(mount 70 inch tv above my fireplace)very timely, efficient and professional. We would recommend them to anyone needing...
Terri S.
Terri S.
21:36 09 Jun 21
The techs were super helpful. I have Apple products and they sent me someone well versed in Apple. The work was done quickly and very professionally. They... stayed in touch with me to let me know they were coming, and their time lines. I will use them again, and recommend them to anyone for either a hime visit it to bring things in.read more
Gayle W.
Gayle W.
19:05 18 Apr 21
My Tough Tech Guy Did a fantastic job quickly and he was friendly.
Mike S.
Mike S.
21:35 01 Apr 21
I had a great experience with Tuff Techies. Our OTA antenna installation was excellent. The guys worked hard to honor my requests during the install. I... would use them again in a heartbeat. Thanks!read more
Andrew D M.
Andrew D M.
13:15 26 Mar 21
Tuff Techies was great! They made me a custom computer specific to my video production needs at cheaper than online prices. Very friendly, prompt, and... knowledgeable. Definitely my go-to PC shop in the pv area.read more
Deanica T.
Deanica T.
07:21 07 Mar 21
Excellent service & support. Easy to work with team!
Brian Scott A.
Brian Scott A.
17:19 27 Feb 21
Great Job 👍 Best experience 👏👍 Highly recommended
Steve B.
Steve B.
17:43 25 Feb 21
Prompt & professional service with efficient diagnostic procedures.
Mickie R.
Mickie R.
20:13 19 Feb 21
10 out of 10 10 being the best.
Steve D.
Steve D.
08:18 01 Feb 21
I needed to save data from a dead laptop. I took it to them for help and they not only recovered the data but got the laptop back to working condition. I...
Patrick C M.
Patrick C M.
20:37 19 Jan 21
Excellent knowledge and work.
Bob B.
Bob B.
19:29 26 Dec 20
We have found our tech company for the future, Jeremy was great, and had great suggestions. We will recommend to all our friends.
Bmst B.
Bmst B.
21:35 22 Dec 20
Kyle Complete PROFESSIONAL .....
Carol-Dave L.
Carol-Dave L.
00:34 17 Dec 20
The sound went out on my TV and I thought the sound bar had died. Turned out the sound card on the TV died. The tech tested the sound bar with his phone to... confirm the sound sound bar was working. He volunteered to switch out my old TV which was in another room with the dead one. Above and beyond what he needed to do. I will use Tuff Techies if needed in the future and highly recommend them. They are reasonably priced too. Now I can get a 4K TV.read more
Bruce E C.
Bruce E C.
00:31 08 Dec 20
Very knowledgeable and helpful
Don B.
Don B.
09:53 07 Dec 20
There excellent service & great company to deal with
Robert V.
Robert V.
17:17 09 Nov 20
They put up my Christmas lights and did a great job. Dependable and fast.
Will do business with them again.
Thank you
Kyris G.
Kyris G.
18:05 30 Oct 20
Professional, friendly and thorough. Absolutely the BEST customer service. They installed our antenna and went the extra mile to ensure all of our connections... in each room were properly labeled and tested in the main junction box. The communication before the install was wonderful. I highly recommend Kyle and his crew!read more
Michael A.
Michael A.
22:27 19 Oct 20
Quick and efficient. Recovered data from the blue screen of death.
Lyle B. J.
Lyle B. J.
17:56 07 Oct 20
They know what they are doing.
Steve S.
Steve S.
03:32 03 Oct 20
Kyle runs his business well. Courteous, prompt and a good problem solver.
I’ve used Tuff Techies for several years. Everyone has always been professional, friendly and able to fix all our technical issues. Great company
Roselynn Helms F.
Roselynn Helms F.
19:09 29 Jul 20
Both Techs were very helpful and knew what the problems were that I was dealing with. They updated my computer and downloaded updates that were needed. They... were very patient at explaining things to me and answering any questions. I would highly recommend these gentlemen for any computer related issues.read more
Patty Nyman S.
Patty Nyman S.
21:44 28 Jul 20
We own Wolverine Home Inspections, and need our computers for everything. We absolutely cannot have our systems down at all. Kyle has solved every problem we... have had quickly, and correctly every time. He is very knowledgeable about all the different computers and software, and has helped us upgrade to make our work easier. Always prompt, professional, and reasonable pricing. We love Tuff Techies!read more
Phyllis M.
Phyllis M.
23:18 15 Jul 20
Fast, knowledgeable and helpful service. They helped me again. Especially since I'm a senior and need this service.
Anthony Whetten J.
Anthony Whetten J.
18:41 06 Jul 20
We have used on several occasions and never disepointed.
Marsha R.
Marsha R.
23:10 23 Jun 20
SMART. FAST COUTEOUS SERVICE. OUT OF THEIR WAY TO HELP ME AS I AM NOT TOO COMPUTER LITERATE!!
Tabatha P.
Tabatha P.
17:24 16 Jun 20
I had an issue and they had it diagnosed and fixed very fast and customer service was great!
Pam Van D.
Pam Van D.
00:16 27 Apr 20
They are true professionals who really know their stuff. Fair pricing and quality customer service.
Linda Lewis Y.
Linda Lewis Y.
19:11 21 Apr 20
Love our new antenna. We get all the networks
Diane M.
Diane M.
17:20 12 Apr 20
super service, knowledge and so polite. I highly recommend.
Jean B.
Jean B.
17:45 09 Apr 20
Their courteous and professional handling of ANY issues I have. They are prompt and on-time for scheduled appointments. They are good at answering my... questions and pointing me in the right direction for my technology needs. I have been and will be a loyal customer.read more
Char C.
Char C.
19:18 29 Mar 20
Arrived on time, fixed my problem with Universal Remote/TV within an hour. Would definitely use them again.
Phyllis C.
Phyllis C.
01:59 07 Mar 20
the service is very good. jeremy was so patient and explained what he did. we're very pleased.
Richard T.
Richard T.
17:09 16 Feb 20
kyle is very knowledgeable and extremely helpful. always patient when explaining new upgrades to us non techie types. highly recommend him and his excellent... service.read more
Linda R.
Linda R.
21:54 02 Feb 20
Jeremy was very knowledge about MAC computers and fixed my problems very quickly and professionally! i would highly recommend him!
Sandee S.
Sandee S.
22:27 30 Jan 20
Very knowledgeable and reasonably priced. The agent was a gentleman and was able to resolve all my issues in a professional manner. Highly recommend this Tuff... Techies to those needing computer, wireless & TV issues.read more
Janet M.
Janet M.
23:56 10 Dec 19
Absolutely the best service I’ve had in a long time🤗 Will definitely use your services again👍🏻
Janet Mommer
Karen A.
Karen A.
22:31 13 Nov 19
the best there is!! came to my home and fixed my issue with my T.V. and even hooked up my soundbar so i could hear it on every channel..thank you kyle!
Gary O.
Gary O.
01:36 28 Oct 19
great communication very well done. Thanks again
good business are hard to come by. They are it.
Valerie Savoca B.
Valerie Savoca B.
18:36 19 Sep 19
Great service!! Tuff Techies knows their stuff. 5 stars⭐️⭐️⭐️⭐️⭐️
Guaranteed we would... get NBC where everyone else said we wouldn’t. Cut the cord with Directv and we couldn’t be happier. Thank you!read more
Christopher C.
Christopher C.
03:43 06 Sep 19
Fast service. They solved the problem right away.
Barbara D.
Barbara D.
19:58 06 Jul 19
Tuff Techies always solve my problems with my computer and they are courteous and on time. Anytime I have difficulties they are who I would call.
Donna C.
Donna C.
17:43 04 Jul 19
top notch service! Reliable, honest, efficient, quick and affordable!
Arnie S.
Arnie S.
16:36 29 Apr 19
I have used Tuff Techies for the last 4 years and they quickly solve any computer issues I may have.
Anne W.
Anne W.
21:01 11 Apr 19
They are fabulous. Kyle is very good at anything computer. We have used them many times and have always been pleased. He arrives on time. Also, he is... personable and friendly. I strongly suggest using Tuff Techies for all you computer needs. 5 stars!!read more
Donalee V.
Donalee V.
23:13 27 Mar 19
Prompt, pleasant, courteous, cleaned up nicely, excellent job Kyle and Rocky! Thank you.
Dale J.
Dale J.
18:40 27 Mar 19
Hard drive crashed and one important file did not get backed up to Carbonite. Kyle found the file and recovered it for me saving a huge amount of work!! Great... person to work with and a very reasonable price. Thanks for the help Kyle!read more
Debra C.
Debra C.
21:22 01 Mar 19
I recommend them! I am so happy they fixed my computer and my laptop!
Loren S.
Loren S.
22:13 13 Feb 19
Tuff Techies did a great job in installing an over-the-air TV antenna for us. The job was done efficiently and courteously at the quoted price.
Cindy Chartier L.
Cindy Chartier L.
16:58 08 Oct 18
great place. easy to work with and does q great job. Thanks both computers working great. Definitely would reccomend.
Christopher B.
Christopher B.
22:16 24 Jul 18
Honest and cost effective.
Mary C. R.
Mary C. R.
03:47 19 Apr 18
Tuff Techies are great!! They are quick to fix any problem you may have and very reasonable too!! Love the work and the guys are great to talk with, very... knowledgeable! Keep up the great work!!read more
Barbara M.
Barbara M.
19:15 23 Dec 17
It feels good to support a "local" computer business. Sean was professional, personable, and knowledgeable during our home visit. They represent the best in... the business with reasonable prices and great service. I highly recommend them to everyone!read more
Dale L.
Dale L.
18:20 08 Nov 17
I have no complaints, Kyle was very professional and answered all my questions. We are very pleased with the reception of the HD antenna that was installed,... thank you.read more
Beverly K.
Beverly K.
20:50 09 Oct 17
Tuff Techies have always been there for me when I need them. I am not real computer savy and need a lot of help. Bless you guys. Keep up the good... work.
Beverly Kirkpatrick
Dewey Az
read more
Kristine N.
Kristine N.
20:53 19 Sep 17
They are great people to work with. We recommend them always
Mike G.
Mike G.
18:57 03 Aug 17
Great service good communication the price is right.
Donna B.
Donna B.
20:00 09 May 17
Great service, good price , fast and reliable. Much better than the other companies I have tried. Highly recommend !
Pamela M.
Pamela M.
17:59 10 Apr 17
I've used Tuff Techies for a couple years now have been very pleased. They've worked on both my desktop and laptop pc's with great results. They offer the... choice of you bringing your computer to their office, them coming to your home or remote repairs. I've used all three options and trust them enough to let them remotely take over my computer to do the repairs - which is most convenient for me. Great job Tuff Techies!read more
Ron H.
Ron H.
19:46 07 Jan 17
Brett B.
Brett B.
17:37 15 Dec 16
Thanks for making my fast computer faster!!!!!!!!
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