Local 5-star Business | Honest & Reliable Techs | Free Diagnosis & Estimates

Remote Computer Support

Starting at only $49

5.0

528 Verified reviews

Computer support online
Diagnose & troubleshoot issues
Recommend multiple solutions
Fix customers’ computer issues
Make upgrade recommendations

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Details:

Welcome to our remote computer support service, where you can get fast and reliable computer support from the comfort of your own home or office. Are you tired of struggling with technical issues on your computer? Do you need quick and reliable support to get your computer up and running smoothly? Look no further than our remote computer support service.

With our remote support service, you don’t have to leave the comfort of your home or office. Our technicians can remotely access your computer and provide you with the same level of support you would receive in person. This means you can get your computer fixed quickly, without having to wait for a technician to arrive at your location.

At our remote computer support service, we pride ourselves on delivering exceptional customer service. We believe that communication is key, so we’ll keep you informed every step of the way. And if you have any questions or concerns, our friendly and knowledgeable technicians are always here to help.

So why wait? Contact us today to learn more about our remote computer support service and how we can help you get your computer back up and running smoothly. With our fast, reliable, and affordable service, you’ll never have to struggle with technical issues again!

Frequently Asked Questions

Do you work on Apple Mac computers?

Yes, our techs work on both Microsoft and Mac computers. Whether you have an iMac, Mac Pro, Macbook or Macbook Pro we can help.

Do you offer in-home computer help?

Yes, our techs are mobile-ready and are available to help you with all your in-home tech support needs. Our mobile on-site service is $89/hr and can be found here.

What types of computer issues can you repair?

We are limited to only fixing/repairing software issues, settings issues, and other issues that make sense via online.

If you can't fix my computer do I still have to pay?

We offer a 100% No Fix No Pay Guarantee for in-shop services only.

All on-site (in-home) and remote services, installations, upgrades, repairs, optimizations and etc must be paid for regardless of the outcome.

How do I schedule an appointment?

You can schedule an appointment online by clicking the Book Now or Request Service buttons. As well, you can call us at 928-710-7632 to book your in-home service.

If you are wanting to bring your device into our office, you do not need an appointment and can stop by any time during business hours.

Where are you located?

4593 N Robert Rd Suite B
Prescott Valley, AZ 86314

We’re located halfway down Robert Road in Prescott Valley at the corner of Robert Road and Spouse Drive. Our office is across the street from the Shell gas station and next to the Boost Mobile store.

Why Choose Us

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Free Diagnostics

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Competitive Pricing

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Certified Technicians

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90-Day Warranty

Customer Reviews

We have used Tuff Techies twice, once to install our Starlink Internet and most recently to install our Christmas Lights. They did a fantastic job! My husband even had them splice the lights for the... dormers so the lights look clean. My neighbor liked the lights so much she asked for their number.read more

Sara O.

1701368105

Kyle and his assoc's are worth every one of the Five Stars.I have a computer system that is a bit more complicated then most.I use it for storing my photography and developing. My whole life is in... my computer.I recently needed to expand my backup system again.After consulting with all three of the Techies, Jeremy, Kyle and AndrewI felt like they had a good safe plan for me to proceed.Andrew brought all the new hard drives and installed them in far lass timethen I thought possible, and saved me from building a new computer.I feel very lucky to have found these guys and would trust them with anything on my computer.Since this last message I've had all 3 of the Guys help me multiple times and always the same. Best three guys I've ever had work on my equipment.Tom JesiolowskiSince my last post Andrew has been back numerous times.Always a quick diagnosis and after his rebuilds, my computer is better then it had ever been.Tom JesiolowskiAs always I couldn't be happier having Tuff Techies to work on my Computer. They are the best I've ever had!!!!Like all my previous posts, Andrew, Jeramy and Kyle can fix any problem I ever encounter. These are the best Computer Tech's I have ever Had!!!!!!!!!!read more

Tom J.

1701278506

I am delighted to learn about Tuff Techies. Andrew is outstanding working on my iMac and my Son's. I have lived in Prescott for over thirty years and hired the tech that now is unavailable, but... thankful that Andrew is excellent, prompt and knowledgeable. My Son and I are extremely pleased and greatly appreciate Andrew and delighted he quickly solved our issues.lread more

Kaye P.

1701214635

Tuff Techies is extremely professional and definitely know what they are doing. My interaction with them was very positive and I will definitely reach out to them again.

Linda Ma N.

1700849119

Always helpful with any of our technical needs and very good at answering questions we have on any device.

Jean S.

1700489065

Took my computer in as soon as I called and fixed it immediately. They also gave me excellent advice on other computing problems I was having.

Sandra W.

1700419330

Will definitely use these guys in the future. Diagnosed and fixed my laptop display screen / cable problem. Very customer oriented, they constantly keep you updated by email or text regarding your... repairs.Highly recommendread more

John E.

1700062915

Excellent service and professional. All my concerns were addressed and gave me some options to improve my computer that I will be taking advantage of since...

Kristine H.

1699867495

Very pleased with the quality of their service & pricing. Replaced a defective HD in my laptop with a new SSD & solved a few other problems on two of my...

Bob K.

1699734877

Particularly killed at explaining problems and solutions to an 82 year old with just basic computer skills.

Dave L.

1699733011

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Our Mission

"To assist people through the digital era by making technology fun, functional, and easy to use."

- Tuff Techies Support Team

Tuff Techies Guarantee

We're committed to your complete satisfaction with our services. If you're not 100% happy, we'll do whatever it takes to make it right. Get help today with confidence!

Areas We Service

Prescott, AZ

Prescott Valley, AZ

Chino Valley, AZ

Dewey-Humboldt, AZ