Honest, reliable, and friendly tech support to your door! BOOK NOW

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Remote Computer Support

Starting at only $49

  • Computer support online
  • Diagnose & troubleshoot issues
  • Recommend multiple solutions
  • Fix customers’ computer issues
  • Make upgrade recommendations

Details:

Welcome to our remote computer support service, where you can get fast and reliable computer support from the comfort of your own home or office. Are you tired of struggling with technical issues on your computer? Do you need quick and reliable support to get your computer up and running smoothly? Look no further than our remote computer support service.

With our remote support service, you don’t have to leave the comfort of your home or office. Our technicians can remotely access your computer and provide you with the same level of support you would receive in person. This means you can get your computer fixed quickly, without having to wait for a technician to arrive at your location.

At our remote computer support service, we pride ourselves on delivering exceptional customer service. We believe that communication is key, so we’ll keep you informed every step of the way. And if you have any questions or concerns, our friendly and knowledgeable technicians are always here to help.

So why wait? Contact us today to learn more about our remote computer support service and how we can help you get your computer back up and running smoothly. With our fast, reliable, and affordable service, you’ll never have to struggle with technical issues again!

Frequently Asked Questions

Do you work on Apple Mac computers?

Yes, our techs work on both Microsoft and Mac computers. Whether you have an iMac, Mac Pro, Macbook or Macbook Pro we can help. 

Do you offer in-home computer help?

Yes, our techs are mobile-ready and are available to help you with all your in-home tech support needs. Our mobile on-site service is $89/hr and can be found here.

What types of computer issues can you repair?

We are limited to only fixing/repairing software issues, settings issues, and other issues that make sense via online.

If you can't fix my computer do I still have to pay?

We offer a 100% No Fix No Pay Guarantee for in-shop services only.

All on-site (in-home) and remote services, installations, upgrades, repairs, optimizations and etc must be paid for regardless of the outcome.

How do I schedule an appointment?

You can schedule an appointment online by clicking the Book Now or Request Service buttons. As well, you can call us at 928-710-7632 to book your in-home service.

If you are wanting to bring your device into our office, you do not need an appointment and can stop by any time during business hours.

Where are you located?

4593 N Robert Rd Suite B
Prescott Valley, AZ 86314

We’re located halfway down Robert Road in Prescott Valley at the corner of Robert Road and Spouse Drive. Our office is across the street from the Shell gas station and next to the Boost Mobile store.

Why Choose Us

10+ Years in Business

3,551+ Happy Customers

8,526+ Devices Repaired

590+ 5-Star Reviews

Customer Reviews

Our laptop was slow and the battery was dead. The tech gave us a quote to replace the battery and install a solid state hard drive. Tuff Techies also had an open box laptop that is much newer than the one we had and had many more features including the hard drive and battery at a reasonable cost so we replaced the old one. The tech copied all the info from the old laptop and it was completed in a couple of hours the same day. We appreciate the service and expertise that we received from Tuff Techies.
Crashed my dji mavic mini and broke the leg. These guys fixed it no problem for a small fee! Thanks guys! Two thumbs up and 2 toes up!
In March they cleaned up my fonts which were printing wingdings instead of Capital Letters on a lot of my printouts from the web. Others didn't even know what I was talking about. Really grateful they knew what I was talking about and fixed it fast.
The guys here are knowledgeable, friendly, and very helpful. I had an issue with my laptop and these guys helped me work it out and get it fixed up. Highly recommend.
They replaced a battery in my phone that I had already purchased.But the charge per hour was almost what I paid for my phone. That's why I gave them four stars.
A great experience. Needed new computer. Jeremy was great with the set up, knowledge and patience. Highly recommended.
I have been doing business with Tuff Techies for years and will continue to do so and recommend them to my friends. I deal mostly with Jeremy he is very customer service oriented and provides timely solutions/answers with a smile a rarity now a days. However as the business is growing other techs have provided helpful, knowledgeable and efficient service.
They are the best. Did a quick fix while waited as they new I had reports due. I promised to bring it back for a good tune up, which I did the...
They were very knowledgeable, quick and efficient! I also like their price! The best in town!
This group of fellas did a great job for me yesterday, installing my new Starlink system. Kyle and Jeremy we're cool and I appreciate it.
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Our Mission

"To assist people through the digital era by making technology fun, functional, and easy to use."

- Tuff Techies Support Team

Tuff Techies Guarantee

We're committed to your complete satisfaction with our services. If you're not 100% happy, we'll do whatever it takes to make it right. Get help today with confidence!

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Areas We Service

 

Prescott, AZ

Prescott Valley, AZ

Chino Valley, AZ

Dewey-Humboldt, AZ

Google Rating
5.0
Based on 457 reviews
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