Local 5-star Business | Honest & Reliable Techs | Free Diagnosis & Estimates

Audio & Video Support

Starting at only $89

  • Diagnose & troubleshoot issues
  • Setup/connect audio & video components
  • Explain how to use
  • Answer questions


Should you find yourself confronted with technical challenges or difficulties with your TV or home theater system, don’t hesitate to reach out to our team of experienced technicians who are skilled in handling all forms of audio-visual equipment. Our Techs are well-equipped to work their audio-visual magic, transforming your home entertainment experience into something truly spectacular.

But that’s not all we offer. Beyond simple repairs and troubleshooting, we provide a comprehensive suite of services to enhance your entertainment experience. From setting up streaming devices like Roku, Apple TV, or Amazon Fire Stick, we ensure that you have seamless access to your favorite shows, movies, and music. Our experts can also assist in connecting your wifi-enabled Blu-ray player, providing you with a gateway to high-definition content that will elevate your viewing pleasure.

We also offer personalized guidance on using and maintaining your system, so you can enjoy it to its fullest potential. Our customer-centric approach ensures that you’re not only receiving technical assistance but also a friendly, reliable partner to help you navigate the ever-evolving world of home entertainment technology.

So, remember, whether it’s the essential repairs or the fun stuff like getting your streaming devices up and running, our skilled Techs are here to provide you with a top-notch, hassle-free service tailored to your specific needs. Your satisfaction is our priority, and we’re always just a call or a click away, ready to enhance your home entertainment experience.

Frequently Asked Questions

What types of audio & video equipment do you work on?

Our techs work on almost all audio & video equipment including TVs, Firesticks, Rokus, DVD players, receivers, satellite boxes, cable boxes, soundbars, and more.

If you can't fix my issue do I still have to pay?

We offer a 100% No Fix No Pay Guarantee for in-shop services only.

All on-site (in-home) services, installations, upgrades, repairs, optimizations and etc must be paid for regardless of the outcome.

How do I schedule an appointment?

You can schedule an appointment online by clicking the Book Now or Request Service buttons. As well, you can call us at 928-710-7632 to book your in-home service.

If you are wanting to bring your device into our office, you do not need an appointment and can stop by any time during business hours.

Where are you located?

4593 N Robert Rd Suite B
Prescott Valley, AZ 86314

We’re located halfway down Robert Road in Prescott Valley at the corner of Robert Road and Spouse Drive. Our office is across the street from the Shell gas station and next to the Boost Mobile store.

Why Choose Us

Free Diagnostics

Competitive Pricing

Certified Technicians

90-Day Warranty

Customer Reviews

We have bought two computers, had 3 TV's installed and extended WIFI by Tuff Techies. Always excellent service every time. We feel very lucky to have found them!
Calie K.
I called Tuff Techies to install a new PC and to transfer all files from my old to new computer. Fast response time and the tech Andrew was great. Overall a super experience and the pricing was... nominal. I would definitely recommend Tuff Techies for computer and electronic services.read more
Marianne N.
Kyle did a great job in setting up my sound bar and advising me on the best security cameras for outside. Very pleased.
suzanne B.
As always, Jeremy answered our call immediately, and Andrew was out here the next day to fix our tech problem. First class work from these guys. We use them...
Giles K.
They set my expectations as to what they were going to do and then they did that. They were knowledgeable and got the job done when they said they would do it. Their communication was excellent.
Mike B.
Great people and service. Have used them many many times and will continue to do so in the future., Just here for some more computer help.Fantastic service.
JoAnn B.
Great job and in my opinion superior to Geek Squad. If you have all your issues clearly written down you will get 100mpg from the team at TT.
Andrew was very knowledgeable, helpful and efficient.
John V.
We have used Tuff Techies twice, once to install our Starlink Internet and most recently to install our Christmas Lights. They did a fantastic job! My husband even had them splice the lights for the... dormers so the lights look clean. My neighbor liked the lights so much she asked for their number.read more
Sara O.
I am very pleased with Tuff Techies when transferring all of my information over from my old laptop to my new laptop in just a few hours. I will definitely...
Belinda W.

Our Mission

"To assist people through the digital era by making technology fun, functional, and easy to use."

- Tuff Techies Support Team

Tuff Techies Guarantee

We're committed to your complete satisfaction with our services. If you're not 100% happy, we'll do whatever it takes to make it right. Get help today with confidence!

Senior couple confused on laptop needs tech support stock picture

Areas We Service


Prescott, AZ

Prescott Valley, AZ

Chino Valley, AZ

Dewey-Humboldt, AZ

Google Rating
Based on 393 reviews