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🧑‍💻 Start Remote Support

Follow the steps below to securely connect with a Tuff Techies technician.

Need help? Call (928) 710-7632

STEP 1

Download Splashtop SOS
Choose your device.

Windows

Most computers

Mac

Apple computers

Android

Smartphone

STEP 2

Open the Download
Once it finishes downloading, click the Splashtop SOS file to run it.
No installation is required.

kyle and buddy the dog original

STEP 3

Give Us Your 9-Digit Code
Splashtop SOS will display a unique 9-digit code.
Give this code to your Tuff Techies technician.

kyle and buddy the dog original

STEP 4

You’re Connected
Once connected, your technician can begin helping you with your device.

kyle and buddy the dog original

* When you no longer need support, be sure to quit the program. This ensures your computer cannot be remotely accessed anymore until you run the program and explicitly grant permission again.

Not currently working with a technician?

Learn more about Tuff Techies Remote Support or Schedule Service.