COVID-19 UPDATE - Learn more about the precautions we are taking to protect our customers and technicians. LEARN MORE

We Are Tech Support

We Are

Tech Support

What can we help you with today?

Computer Services

Mobile & Tablet Services

Home Theater Services

Smart Home Services

Google Rating
5.0
Based on 234 reviews
Facebook Rating
5.0
Based on 81 reviews
Yelp Rating
5.0
Based on 16 reviews
js_loader

INSTALLATIONS | SETUPS | UPGRADES | TUTORING | REPAIRS | MORE

Reliable In-shop Repairs

With free in-shop diagnosis and estimates, finding out what's wrong has never been easier, or cheaper. Visit our location today!

Friendly On-site Experts

With the ability to come to you, our techs can help solve any tech issue you have inside your home. Call (928) 710-7632.

100% Satisfaction Guarantee

We trust our techs and appreciate your loyalty. If we can't fix it, you don't pay! There's a reason we get 5 stars!

Tuff Techies - Expert Tech Support

Great Reasons to Choose Us

Certified Experts

Competitive Pricing

Friendly Technicians

R

Insured Company

Tons of Verified Customer Reviews

I made an appointment online, they had an opening sooner and texted me with the new time. They were very prompt, fixed my problem quickly and made sure I didn't need additional service. I will ... contact them again!read more
Bobby W.
17:52 23 Jan 22
The tech was very professional and understanding regarding my issue. They performed diagnostics free of charge and offered the best solution to solve my issue. Very timely response and work completed.
Bill M.
16:54 23 Jan 22
Excellent service. Appreciate that they are on time and finish on time. Very helpful and caring service.
Dominick C.
20:56 19 Jan 22
Kyle and his crew were the best. Very helpful with suggestions on how to install the lights.Very courteous, respectful and presented themselves very professionally. Will DEFINITELY use themagain to... install my lights...read more
Gerald D.
15:46 19 Jan 22
The best tech service is the Prescott area. They know there stuff and are very knowledgeable. Very friendly and very professional. Will definitely use them...
Greg B.
09:22 18 Jan 22
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged. Kyle came out and checked the entire system,... even my TIVO, only to find that all was well. Peace of mind is worth every penny. Thank you, Tuff Techies!read more
Betty F W.
17:35 17 Jan 22
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged. Kyle came out and checked the entire system,... even my TIVO, only to find that all was well. Peace of mind is worth every penny. Thank you, Tuff Techies!read more
Betty W.
17:35 17 Jan 22
Kyle does a great job for a great price. He put up our antenna last year and after the hail storm this past summer, we thought it might have been damaged....
Betty W.
09:36 17 Jan 22
Great experience. Showed up as scheduled. Did a great job.
Phil R.
01:01 13 Jan 22
VERY FRIENDLY & "ALWAYS THERE TO HELP WHEN YOU NEED IT" !!!Update 11-30-21 INSTALLED TV ANTENNA ON MY HOUSE TO "GET RID OF DIRECT T.V. & DID A SUPER GREAT FAST JOB & I COULD NOT BE HAPPIER WITH THE... QUALITY OF THE PICTURE COMING ACROSS TO ME FROM THE ANTENNA !!!! P.S. "NO MORE BILLS" !!!!!!!!!!!!!!read more
Carole T.
22:48 10 Jan 22
Starting with communicating... couldn't ask for better! Confirmations and updates from first contact to schedule appointment. On time! Those are biggie for me. Then, made sure all electronic... devices are communicating.Finally, representstive clearlu explained operations to these two older vintage humans. OUTSTANDING and reasonably priced. Thank you!!read more
Karen M.
21:11 07 Jan 22
Jeremy and Andrew were GREAT!!!!!!! The best company I have ever used and I am Almost 80 Years young!. Thanks and Blessing to all at Tuff Techies. Suzy Enes
donna Y.
23:07 06 Jan 22
I needed help with the installation of a Xmas 60" TV. Kyle was excellent, on time and very courteous. Tuff Techies even sent me a picture and bio in Kyle...
Ana H.
12:33 06 Jan 22
Andrew worked on my computer, 📱, and printer. He was very professional. He did the work that I asked of him and he did a good job. I would recommend Tuff Techies to anyone who can't figure it... out on their own.read more
Terri B.
17:27 26 Dec 21
Technician was great.very.helpful.did wonderful job very pleased can always count on them to fix the problem
Vivienne S.
18:57 25 Dec 21
Excellent, quick, affordable service, again~~!!
Bob J.
09:43 25 Dec 21
Very helpful and knowledgeable. They gave me easy to understand explanations on how to use my Chrome Book. Also helped me with getting past some of the darn...
Mike And Tricia J.
13:45 20 Dec 21
Good work as always! Got the job done in short order.
Marvin H.
10:25 18 Dec 21
The crew at Tuff Techies was very professional and their communication throughout the process was awesome! We had them put up some Xmas lights and they did an amazing job. Would highly recommend... them for any of your needs! You won't be disappointed.read more
Michelle M.
16:51 17 Dec 21
They helped me with wifi direct, android phone to hp printer. Charge was for 1/2 hr only. Thank you
Mark B.
19:58 15 Dec 21
Printer problem. Waisted my time with the Geek Squad. The fellas at Tuff Techies fixed the problem quickly at a very reasonable price. They'll be my first...
P D.
14:13 14 Dec 21
We were notified via txt of scheduled appointments prior to arrival. Technician arrived on time, knowledgeable & polite. Offered follow up service for any questions or concerns we might have.... Provided a list of expected channels prior to installation, which gave us an opportunity to research each and decide if it was what we wanted. We actually receive more channels than expected. Price is reasonable and antenna can be easily moved if we ever leave our current home. Thank You Tuff Techies 👍read more
Ernst S.
03:06 12 Dec 21
They scheduled really quick and were on site! Amazing job!!
Louella B.
02:36 11 Dec 21
Very knowledgeable, friendly team that helped me with two of my techie needs. It was done quickly and professionally. They are my "go to" from now on.
Donnelle S.
12:40 06 Dec 21
Reasonable charges, they show up on time and know what they are doing, we will not use anybody else except Tuff Techies.
Robert B.
17:49 03 Dec 21
All of the above qualities are true with these young men. Highly recommend.
Randi M.
17:48 29 Nov 21
Great people and service. Have used them 5 times and will continue to do so in the future., Just here for some more computer help.Fantastic service.
JoAnn B.
21:33 28 Nov 21
Just moved from Tucson and service was prompt, friendly, and efficient.
Carole D.
12:17 28 Nov 21
Tuff Techies is simply the best! They are extremely professional and come prepared to do all the set-up, downloading business programs and transferring all my files and documents.They are very... thorough and met all my needs. I will continue to used them for my computer issues.Definitely a 5 star company that takes the stress out of computers.read more
Arnie S.
18:14 23 Nov 21
Professional, friendly and thorough. Outstanding customer service. They installed our two TVs and replaced an antenna. They went the extra mile and explained the labels and connections in the main... junction box. The communication before and during the install was very helpful to my understanding of what was needed.read more
Bob H.
21:55 19 Nov 21
Andrew came to set up our new printer and was very efficient and professional. He answered questions I had very patiently. Before he left he told me about a seasonal service they have. They install... and remove Christmas lights which was good information to haveread more
Jim D.
17:37 13 Nov 21
WOW! Kyle did a great job. Was professional, on time, and everything works. I highly recommend Tuff Techies! Nancy C
Nancy C.
19:21 10 Nov 21
quick service at a fair price
Bob J.
18:29 08 Nov 21
quick and a fair price
Bob J.
18:28 08 Nov 21
My laptop was running slow and stalling. I called first thing in the morning, I had two zoom meetings the next morning, starting at 7 AM. Got it in to them and they had me fixed that day! Even... honored their coupon! They earned my business and referrals!read more
Linda K.
17:34 06 Nov 21
Wow, Kyle helped me with a quick question. He was honest and detailed about his response. I'd trust him with any repairs. Honesty and willing to go the extra mile means they'd be good with my... Computer as well!!!read more
Ethelyn S.
23:02 05 Nov 21
Amazing service! I was kept up to date on the progress of my pc repair via texts throughout the process. Jeremy Rohde was polite and informative as to my issue and the resolution. If I ever have... another problem with my pc I know exactly where I will take it for as long as I live in the Chino Valley area.read more
James F.
19:55 02 Nov 21
Jeremy is very informative and professional!Highly recommend TT’s
jon S.
17:53 26 Oct 21
Very helpful service. Willing to take time to answer questions. Our computer was ready the next day!
Dan
17:46 25 Oct 21
Excellent walk-in service and very friendly. Not nerdy.
David K.
14:52 24 Oct 21
Kyle went above our expectations and mounted our antenna in a perfect spot. He was thorough and very pleasant to work with.
John S.
20:53 16 Oct 21
I have used them before. Once again they came to my rescue and saved my laptop! I was scared I lost stuff but they did amazing and was able to save everything and came back to reload my printer to... my laptop. They are excellent.read more
Debra C.
16:34 09 Oct 21
Kyle just left our place after installing a fabulous Wifi system. Wow, what a guy! Got the job done efficiently and in record time. He certainly knows his business. Well done Kyle.
Judy R.
23:06 08 Oct 21
Kyle and Jeremy are awesome. My go to guys whenever I have a PC problem.
Richard T.
17:16 06 Oct 21
Very knowledgeable and respectful
Jim C.
18:42 03 Oct 21
great value, knowledgeable, quick to diagnose and repair!
Lynn Z.
17:36 03 Oct 21
I hired these people to help with a quick fix at the office. They did a great and excellent job figured out the problem and then when I had additional...
Fifi M.
20:52 01 Oct 21
Prompt, knowledgeable, very friendly and reasonably priced. Definitely recommend
Linda L.
17:16 01 Oct 21
Repaired/replaced crashed hard drive. Ensured successful file transfer once asked.
Mark S.
19:28 18 Sep 21
We dropped out printer off to be serviced and cleaned, and 2 days later they texted stating it was ready. Great service, great price, very prompt. And the technicians were wonderful.
Dorie S.
19:06 17 Sep 21
After questioning an out of state Tech friend on how to fix a very slow computer of mine, he gave me a quick solution. He also told me what he would charge a customer if they had the same problem. So... I googled computer repair and a handful of companies popped up. I checked the reviews and decided to call Tuff Techies...I liked the pup on the photo of their website. I spoke to Jeremy and asked for his opinion and pricing. He basically quoted me the exact price my friend quoted. So I asked him how long it would take and he told me to drop it off and he would have it done before the end of the day. They even honored a $25 coupon off the labor price. Everything's working fine and I'm glad I found someone local that I can trust. I would certainly use them again!read more
Roland G.
15:45 10 Sep 21
Great company to work with. Speedy, professional and helpful.
Linda K.
17:24 26 Aug 21
On time. Knows the products. Quick and never have to call again on same issue. So thorough.
Ginny R.
17:05 04 Aug 21
Andrew and Richard installed our new Smart TV on the wall, did a thorough and competent job, and taught us how to use it. Tough Techies always responds quickly to my calls for help.
Valerie G.
06:09 03 Aug 21
Always great service and quick.
Cindy L
19:19 26 Jul 21
Andrew was professional, prompt and very helpful with our questions.
Donald Z.
19:31 19 Jul 21
Friendly, prompt, and professional. Work done as discussed and per the estimated price. Will definitely use them again.
James M.
19:03 17 Jul 21
First rate service. Arrived as scheduled, pleasant, knowledgeable and technically savvy, and completed the job in record time including a rewire to ensure the flattest interface against the wall.... Thoroughly cleaned up and took away all trash. I will be calling on Tuff Techies fto come back and install a RING video monitored door bell.read more
Marc H.
17:17 07 Jul 21
A very professional and friendly operation. They did everything they said they were going to do, when they said they were going to do it and it was...
Judy S.
11:20 30 Jun 21
They installed our Star Link dish and did a great job! We were their first Star Link install and they were very prepared. We highly recommend them.
Cindy S.
21:23 28 Jun 21
For me Tuff Techies is my go to computer service company for any and all issues, whether it's Windows or Apple,Kyle or Jeremy handle it all. I have depended on Tuff Techies for many years now without... hesitation. I'm not real savvy when it comes to electronics, so trust for me is a must,and I trust Tuff Techies for all my computer problems. When I purchased a new vehicle I needed help setting up the computer in the vehicle,no problem they got me up and running! Thanks Tuff Techies! Call them for your needs.Bob LefebvrePrescott Valleyread more
D.A.V.
21:19 28 Jun 21
Friendly, on time, on point and timely service! Very happy with Tuff Techies and will use them again!
Thomas S.
18:14 26 Jun 21
I was very pleased with the service(mount 70 inch tv above my fireplace)very timely, efficient and professional. We would recommend them to anyone needing...
Toby T.
08:01 23 Jun 21
VERY PROFESSIONAL AND COURTEOUS EXPERINCE GREAT SERVICE.!!!!
Jerome M.
18:53 19 Jun 21
Great service. Have them service your computer. I did and now it runs faster than I can ever expected. I also had them put in a ssd hard drive. They saved my from buying another laptop. Thank you
Steven K.
03:28 16 Jun 21
Tuff techies were awesome. They went above and beyond to help us set up all are devices. They were very Patient with helping us and took the time to help us. Would recommend them 100%. If we ever... need devices set up again we will use them.read more
colleen M.
20:03 15 Jun 21
Kyle and his team installed our tv mount/tv/sound bar over our tile covered fireplace surround. We normally install our own tv mounts, but because of the tile, we wanted professionals. They did an... awesome job and protected all of our belongings. We highly recommend them.read more
gg H.
22:01 08 Jun 21
great tv and ring install. great communications .will use again
vince G.
19:46 05 Jun 21
Kyle and the other staff with Tuff Techies were all very professional. The service, communication and training provided were above and beyond. We highly recommend this company for HDTV OTA antenna... and TiVO installation and set up.read more
Bill and Rita S.
19:29 05 Jun 21
I use Tuff Techies for all my computer and cell phone problems. I always get 5 star service and reasonable in home appointment scheduling. They also have a drop off service at there office. They are... number 1 in my book. Thank you again Tuff Techies for all the problems solved and leaving with my computer running top notch.read more
Marie V.
02:06 29 May 21
Kyle runs a very professional business. Jeremy fixed my Mac laptop battery much quicker and at a better price than competitors' quotes. Highly recommend Tuff Techies!
Ginny D.
18:54 28 May 21
Very impressed! A real live person answered the phone as opposed to a message. Were able to work us in the next day and very reassuring about our tech problem. Highly recommend.
Stephanie T.
17:49 18 May 21
This company is the best I have ever used. They are professional, prompt, and always incredibly thorough. Jeremy is one of the smartest people I have ever had assist me with computer issues. I have... had horrible experiences in the past with a competitor of theirs. It was such a wonderful experience to be treated kindly and as a human being when I called them to help. I highly recommend them to anyone who has any computer or tech related issues. Absolutely the BEST!read more
Nikki
16:17 11 May 21
I felt Kyle did a professional job. My disappointment lies in the fact that I did not ask the right and/or sufficient questions about what I would end up with. I gambled that there might be one... business channel in the list.read more
Conrad D.
00:47 10 May 21
As always great service, and we always learn something. We refer someone I always know they will receive great service
Kris N.
20:24 06 May 21
We were pleasantly surprised at the professionalism. They were on time, courteous and great at explaining to us all that needed to be done. He went above and beyond to ensure we were pleased with the... work preformed. I sincerely appreciate that they were here when they stated they would be and charged exactly what they said they would.read more
Shawna J.
17:52 06 May 21
Very nice and honest do good work. My go to for tec work.
Larry R.
23:19 05 May 21
As always, excellent qualified, knowledgeable & sociable professional Techies with the magic hands and great logic.
Gary C.
21:48 19 Apr 21
This is the third time using Tuff Techies and was another great customer experience. This time I had Kyle and Isaiah install a T.V. antenna. Kyle came out the next day to look at the installation and... provide a free estimate. Four days later my antenna was installed and aesthetically pleasing. I live in a community with a HOA so this was an important aspect of the install. Way to go guys and thank you!read more
Chuck E.
20:59 30 Mar 21
Top quality! Good people who responded to our needs in a way that made us feel like we mattered to them! They fixed the problem and I feel like the charge was very reasonable.
Emiliano R.
23:36 29 Mar 21
I needed a custom video production workstation built and they were able to recommend the best parts, assemble the computer, and get it completely ready to use for less total cost than buying an... inferior machine from other custom computer vendors online.read more
Andrew M.
00:17 25 Mar 21
THEY ARE THE BEST!!! I HAVE BEEN A CUSTOMER FOR 5 YEARS AND I HIGHLY RECOMMEND THEM!!!
laura W.
06:28 24 Mar 21
Jeremy first came to my house to service my laser printer. He spent an hour and a half on it (that in itself is impressive!), then asked to take it to the shop. When I picked it up, I was served by... Kyle who explained the repair/adjustments, etc. Both Jeremy and Kyle are very enthusiastic about what they do and you can tell they really care about doing a good job. For the amount of work they had to do, the cost was quite reasonable. I'm a Tuff Techies customer from now on!read more
Shirley W.
22:47 11 Mar 21
Took a desktop in for hard drive repair, it was done the next day. Kyle and Jeremy were awesome, highly recommend these guys!
MEGAN
13:35 11 Mar 21
I left a message, They never called back.Update: today March 9, 2021These guys are the best! We sorted out the message not answered. The communication with them is awesome. My appointment with... Jeremy was great, he was on time and explained everything I needed to know understandably. I ordered a WiFi direct printer, they did the shopping, installation etc. So happy to now have a good technical support group. Thanks!read more
Cathy F.
17:18 09 Mar 21
They are truly the best! Helpful, knowledgeable, trustworthy, and quick to assist!
Donna C.
23:36 05 Mar 21
Jeremy was very prompt, friendly, knowledgeable, patient and full of information for us that don't know much about techie stuff.
Jean S.
17:22 05 Mar 21
Great cleaning of laptop. It's working again. Thank you for your service. -Patrick
Patrick M.
00:40 21 Feb 21
Showed up on time, fixed the problems quickly, did not make me feel computer stupid, which I am , or I would have not needed help. Great service is hard to find. I will always have Tuff Techies... do my work. I almost forgot, very fair pricing JIM The door docread more
Jim W.
18:30 20 Feb 21
Kyle of Tuff Techies assisted me with a computer breakdown that was very ill-timed for my business. Tuff Techies went the extra mile to find me quality parts and get me up and running as soon as... possible. When my prior tech resource retired, I wasn't sure where to go for my tech needs, but I've found my new techie home. You guys rock! Thanks!read more
Diane E.
20:08 15 Feb 21
In an area where we've had difficulty getting reliable service, our experience with Kyle at Tuff Techies was excellent. He offered a work-around for our television problem, ordered the part that was... needed to accomplish the work-around, and then arrived at the appointed time to install it and advise us in its operation. It was wonderful to deal with someone who honored his word and took pride in his business!Updated 2/5/21 -- Again, I am very please with the service provided. I needed a computer returned to factory defaults and the OS reinstalled. The Tuff Techies team accomplished it within a very short time frame.read more
Patricia W.
23:15 05 Feb 21
I crashed an old computer and bought a replacement locally. TeffTechies recovered the data on my old computer and put it on my new one and did it under 3 hours. Great guys to deal with, fast and... excellent work.Highly recommended.read more
Mike D.
18:29 05 Feb 21
I needed to save data from a dead laptop. I took it to them for help and they not only recovered the data but got the laptop back to working condition. I...
Steve D.
08:18 01 Feb 21
Saved my life as usual. Do not know what I would do without them.
James T.
23:27 30 Jan 21
I called Tuff Techies regarding a WiFi problem. Kyle actually answered the phone, and I didn’t have to leave a message and wait for a call back. He scheduled an appointment for the same afternoon! At... the appointed time, Jeremy arrived, fixed the problem, explained some things to help avoid the problem in the future, and was on his way. I was thrilled with the customer service, the technician, and the price. I cancelled my Geek Squad service subscription because their robot voice kept telling me to go on their web site to make an appointment which I couldn’t do because I had no Internet. I asked for a technician and was put on hold indefinitely. Never again! Tuff Techies will be my go-to tech problem solvers from now on. Thank you.read more
Kathy G.
17:49 28 Jan 21
They put up my Christmas lights and did a great job. Dependable and fast.Will do business with them again.Thank you
Robert V.
17:16 25 Jan 21
brought my printer in because of a printer jam, they had it fixed in 1 day picked it up and Im back in business great job!
gary R.
18:34 22 Jan 21
Very professional and respectful of individuals' homes. Polite and very knowledgable.
Charles D.
17:31 16 Jan 21
I was super impressed with Tuff Techies! Kyle and Jeremy were very responsive, and their price to replace a laptop battery was half the cost of other quotes I received. I had the pleasure of meeting... them both when I took my laptop in for service, and they were professional, kind, and friendly. I highly recommend Tuff Techies, and will definitely return should I need the services they offer in the future.read more
Pam & Jeff S.
19:18 10 Jan 21
Their quality of work and response time is excellent. Very professional and helpful. I will definitely use them in the future when I have computer problems.
L D
19:29 09 Jan 21
professional, courteous, knowledgeable. Excellent customer service (Kyle). Turnaround and communication was key for me. Repair was complete on schedule with continuous progress communications. ... Sandra D (visiting from Phoenix)read more
Sandra J.
19:02 07 Jan 21
Great service for those who need some TV/computer issues solved. Fast response and just great guys to work with!
Mary F.
17:20 02 Jan 21
Tuff Techies is my first call for help with any technology that I need worked on fast! Their service is second to none and their interaction with their customers is always professional and kind. Work... is performed in a timely manner and their pricing is competitive and reasonable. I recommend Kyle and Jeremy of Tuff Techies for they are terrific. Check out their website because in addition to computer setup and repair, phones, etc. they also install Satellite disks and so much more! I am so grateful that I found them.read more
Nancy E.
13:31 01 Jan 21
js_loader

Our Mission

“To assist people through the digital era by making technology fun, functional, and easy to use.”

– Tuff Techies Support Team

Tuff Techies Guarantee

We're committed to your complete satisfaction with our services. If you're not 100% happy, we'll do whatever it takes to make it right.

Senior couple confused on laptop needs tech support stock picture

Areas We Service

Prescott, AZ

Prescott Valley, AZ

Chino Valley, AZ

Dewey-Humboldt, AZ